Job Description
Job Description
Job Title: Systems Administrator
Department: IT
Reports to: AVP, Information Technology
Position Purpose:
We are seeking a skilled System Administrator to join our team. The ideal candidate will be responsible for providing technical support and assistance to end-users, troubleshooting hardware and software issues, and ensuring smooth IT operations.
Key Areas of Responsibility:
- Respond to user inquiries and provide technical support via phone, email, or in-person
- Diagnose and resolve hardware, software, and network issues
- Install, configure, and maintain computer systems and applications
- Assist with the setup and maintenance of IT equipment, including desktops, laptops, printers, and mobile devices
- Document and track issues using a ticketing system
- Provide training and guidance to end-users on IT best practices and tools
- Collaborate with other IT team members to resolve complex issues
- Maintain up-to-date knowledge of industry trends and technologies
- Create and maintain technical documentation
- Willingness to travel and work extended hours to support on location auctions
- Be flexible to perform the needed tasks to get the job done
- Able to work independently on assigned tasks with minimal supervision, but also a team player
- Ability to work with all levels of the organization including Executive Management
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
- Associate's degree in Information Technology, Computer Science, or a related field (Bachelor's degree preferred)
- Proven experience as a Systems Administrator or in a similar role
- Strong knowledge of Windows and Mac operating systems
- Experience with Microsoft 365 apps, Intune, and Defender ATP
- Familiarity with network troubleshooting and network concepts
- Experience running and terminating cat5 network cables
- Excellent problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer-oriented with a focus on providing excellent service
- Position requires excellent communication and time management skills
- Mobile device management using Intune or similar systems
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Culture
Barrett-Jackson's culture is live and in-person. Team members are in the office 5 days per week, 8am to 5pm at the Scottsdale, AZ headquarters. During live events the company largely travels together to produce and ensure each event is a success. This requires weekend work and long hours.