Front Desk Concierge
Job Description
Job Description
About the Club
A Platinum Club of America, Bloomfield Hills Country Club was founded in 1909 by a small group of prominent Detroit businessman, among them: M. H. Chamberlain, ex-Mayor of Detroit; George G. Booth, founder of The Detroit News and Cranbrook; Henry Ford, founder of The Ford Motor Company; and the Club’s first President Colonel Edwin S. George. The founding members’ purpose for creating “Bloomfield” was to “promote social interaction, golf and automobiling”.
The successful candidate will be an integral part of a high-performing team at “Bloomfield”, acknowledged for its supportive membership, quality work environment, and providing exceptional experiences for its Members and their Guests.
We all strive each day to positively impact the member experience in each department. We are seeking individuals who are team players, flexible, motivated, self-starters, and share similar values.
- Service Heart – Values others over oneself.
- Constant Pursuit of Excellence - Motivated to always exceed expectations.
- Adaptable in a changing environment – We are always part of the solution / not part of the problem – each of us takes responsibility towards the well-being of our work task given to us.
Job Description / Qualifications
- High school education
- Related experience or equivalent combination of education and experience
- Computer Skills helpful: Microsoft Excel, Power Point, Publisher, and Word
Job Duties include:
- Answer and Manage Phone Calls
- Greet Members & Guests upon arrival; Coat Check as needed
- Take and confirm reservations and dining carryout orders.
- Provide excellent customer service and attention to detail.
- Perform basic administrative/secretarial/reception duties
- Multitask and prioritize as necessary to meet customer needs.
- Maintain positive ongoing relationships with Members, Guests, and Staff.
- Maintain high ethical standards and professionalism.
- Represent the company with integrity and dedication.
Work Schedule
- Part-time
- Evenings, weekends
- Other shifts as requested
Other
Bloomfield Hills Country Club is proud to honor our tradition of a conservative dress code.
We offer a great working environment and friendly staff