Job Description
Job DescriptionJob Overview The Shipping Coordinator is responsible for accurately pulling, packing and loading goods for shipment for an on-time delivery with minimal oversight. This role primarily fills small parcel orders, custom pick-up (CPU) orders and some less-than-truck-load (LTL) orders. This role involves coordinating with internal teams, carriers, and customers to ensure smooth and efficient shipping operations. Shifts Available: This position is full-time, Monday - Friday, 9:00am - 5:30pm, $19.00/hr Responsibilities and Duties Shipping Process
- Process customer orders for shipment, ensuring that all items are picked, packed, loaded and shipped in accordance with company policies and customer requirements.
- Prepare shipping documentation, including shipping labels, packing slips, and invoicing.
- Ensure that all orders are shipped out on time, monitoring any delays or issues that arise and escalating them as necessary.
- Identify short picks and escalate as necessary.
- Identify product discrepancies and communicate with management.
- Perform basic tasks within the enterprise resource planning tool, UPS WorldShip, FedEx Freight Manager and Freight View.
- Assessed by performance measures of fill rate and accuracy rate.
- Follow export shipment requirements under the United States-Mexico-Canada Agreement (USMCA).
Quality Control
- Work closely with the warehouse and inventory teams to ensure that shipped items match inventory records.
- Perform proper packaging of products to prevent damage during transit and ensure all items are labeled correctly for shipping, including the use of barcodes and tracking numbers.
- Assist with regular cycle counts or stock audits as needed to maintain inventory accuracy.
Work Environment
- Maintain a clean and organized workspace.
- Maintain cleanliness within the warehouse facility.
- Seek guidance from other warehouse associates to expand knowledge of shipping and warehouse operations.
- Follow the attendance policy in accordance with the company’s employee handbook.
- Communicate effectively and efficiently with other warehouse associates and customers on shipments.
Safety
- Ensure compliance with all relevant regulations, including hazardous materials handling and safety standards.
- Safely operate various pieces of equipment, such as electric pallet jack, wave (man lift), Taylor Dunn (stock chaser) and Forklift.
- Successfully complete the Powered Industrial Truck (PIT) training.
- Successfully complete the Hazardous Materials training.
- Comply with all other company safety policies and procedures.
Skills and Qualifications
- High School Diploma, GED, or suitable equivalent required.
- A minimum of 1-4 years of work experience in a warehouse environment required.
- Experience operating warehouse equipment such as a forklift and electric pallet jack required.
- Forklift certification required.
- Comfortable working in a heavy-duty warehouse environment.
- Knowledge of shipping processes and logistics.
- Familiarity with shipping software, inventory management software and data entry.
- Basic knowledge of safety standards in a warehouse environment.
- Ability to read and write and perform simple mathematics.
- Ability to use and understand a ruler and/or taper measurer.
- Basic computer skills such as file storage, control panel navigation, internet and email utilization.
- Ability to work with a diverse range of people.
- Ability to work independently and as part of a team.
- Good communication skills, both written and verbal.
- Proficient organizational and multitasking skills.
- Excellent attention to detail and problem-solving skills.
- Ability to work efficiently under tight deadlines.