Community Liaison - Morris County

Job Description

Job DescriptionBenefits:

• Fun, Supportive and Fun work environment
• Exceptional Support Team
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development
• Paid time off

At FirstLight Home Care, were dedicated to hiring people who are motivated and results-driven with a passion for helping seniors and their families. We are looking for an experienced Business Development Manager to expand our reach and grow our private duty home care services in Morris/Somerset/Passaic County.

Your Responsibilities:

• Build and Maintain Relationships: Establish and nurture strong relationships with referral sources, including physicians, hospitals, nursing homes, community organizations, and other senior care professionals. Maintain regular visits and follow-ups with existing referral sources to reinforce partnerships.
• Community Engagement: Identify new business opportunities by networking and engaging with the community, attending and hosting events, networking meetings and health fairs to promote the companys services and brand.
• Client Acquisition: Identify potential clients and referral opportunities, ensuring a continuous pipeline of leads.
• Communication: Communicate effectively with prospective clients, families, and referral partners to understand their needs and provide solutions.
• Team work: Collaborate with our care team to ensure a seamless transition for new clients
• CRM software: Utilize the CRM tool to manage referrals and contacts, track interactions/meetings/tasks and analyze data to identify growth opportunities.
• Content Creation: Develop content for templates for use within CRM, distribute marketing materials, including brochures, create social media posts, and newsletters.
• Market Analysis: Monitor industry trends, conduct outreach and competitive analysis to strengthen brand awareness and increase home care referrals.
• Performance Tracking: Analyze and report weekly on the effectiveness of marketing campaigns and relationship-building efforts.

Qualifications We are Looking For:

• 3+ years of business development or networking experience in the home health care or healthcare industry, preferably with seniors.
• Strong relationship-building and interpersonal skills with the ability to connect and build trust and rapport with referral partners.
• Proven track record of achieving sales goals and developing successful networking plans.
• A goal-oriented self-starter capable of working independently and who thrives in a fast-paced and people-oriented environment.
• Excellent presentation, organization, and communication skills.
• College degree preferred but not required.
• A valid drivers license and reliable transportation for travel within the service area.
• Proficiency in CRM tools and digital marketing, including social media.

Why Join FirstLight?

• Be part of a mission-driven company that genuinely cares for its clients and caregivers giving you the opportunity to make a meaningful impact in the senior care industry
• Competitive base salary plus commission.
• Opportunities for professional growth and development.
• A supportive and collaborative team culture.
• Paid Time Off (PTO), Paid Sick Days, and Holidays.
• Commission and Bonus Opportunities.