Fraud Investigator II

Job Description

Job Description

About Us:

At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment.Represent USALLIANCE in the community and form lasting relationships with our members and partners.

About This Role:

The Fraud Investigator II is responsible for leading complex investigations into suspected fraudulent activity involving internal or external parties, including but not limited to payments fraud, account takeovers, identity theft, wire fraud, check fraud, and cyber-related financial crimes. This role requires deep analytical capability, fraud detection experience, and the ability to collaborate with cross-functional teams, law enforcement, and legal. The Fraud Investigator II will also serve as a mentor to junior team members and contribute to fraud prevention initiatives.

Key Responsibilities:

• Lead investigations involving high-risk, high-impact fraud incidents across multiple channels (e.g., digital banking, ACH, cards, checks, wires).
• Analyze account activity, transaction patterns, and internal systems to detect and document fraud schemes.
• Prepare clear, comprehensive investigative reports with findings, evidence, and recommended corrective actions.
• Partner with legal and compliance teams to ensure regulatory reporting requirements (e.g., SARs) are met in a timely manner.
• Liaise with law enforcement agencies and external partners (e.g., other FIs, FinTechs, vendors) to facilitate information sharing and case development.
• Participate in fraud mitigation development, including rule-setting, alert tuning, and process improvements.
• Assist in the design and implementation of controls, alerts, and early detection mechanisms.
• Stay current on fraud trends, technologies, and regulatory requirements; assess their impact on the organization.
• Train and mentor junior investigators and assist with case review and quality control.
• Test and enhance case management tools and investigative workflows.
• Represent the fraud team in cross-departmental meetings, risk assessments, or audits.
• Other fraud related projects or tasks as assigned.

Who you are:

• Strong understanding of fraud typologies, prevention tools, and investigative techniques across banking products.
• Familiarity with applicable regulations, including Regulation E, BSA/AML, UDAAP, and NACHA rules.
• Proficiency in analyzing transactional and behavioral data from core systems, fraud platforms, and digital channels.
• Experience filing Suspicious Activity Reports (SARs) and working with law enforcement.
• Excellent written and verbal communication skills, with the ability to write clear investigative narratives.
• Strong critical thinking, attention to detail, and problem-solving ability.
• Working knowledge of case management and fraud detection software (e.g., Verafin, Actimize, FraudNet).
• Ability to work independently with minimal supervision and prioritize multiple cases under time-sensitive conditions.
• Integrity, discretion, and sound judgment when handling confidential or sensitive information.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and case management
• Bachelor’s degree in Criminal Justice, Finance, Risk Management, or related field is preferred.
• 5–7 years of fraud investigation experience in a financial institution or regulatory agency is preferred.
• Relevant certifications such as Certified Fraud Examiner (CFE), Certified Financial Crimes Investigator (CFCI), or Certified Anti-Money Laundering Specialist (CAMS) is preferred.
• Experience with digital banking fraud, cyber-enabled crime, or social engineering scams is a strong plus is preferred.

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional development and career growth
• Hybrid Schedule (min 3 days in office to maximize collaboration)
• A collaborative and inclusive work environment
• Paid Time Off, Wellness Time & Paid Federal holidays
• 401K with 6% match
• High Performance Culture

Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE.

EQUAL OPPORTUNITY EMPLOYER

USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce.

This job description is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This job description may be modified at any time, for any reason, at the sole discretion of management.

At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

If you need sponsorship now or in the future, look for this statement in the job description before you apply: “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States.

It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability.

In the spirit of pay transparency, we are excited to share the base salary/hourly range for this position is $73,979.75 - $94,324.18, exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package.

All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.