Job Description
Job Description
Residential Services Manager
Location: Franklin County, MO
Pay: $23.00/hour
Job Type: Full-Time | Flexible Schedule | On-Call Rotation
About ABiLITY
- ABiLITY is a nonprofit organization providing person-centered supports to individuals with intellectual, developmental, physical, and cognitive disabilities. We are committed to enhancing lives through quality services, meaningful relationships, and community inclusion.
Job Summary
- The Residential Service Manager oversees Independent Supported Living (ISL) homes and supervises Direct Support Professionals to ensure high-quality, 24/7 residential services. This role balances leadership, compliance, and hands-on support as needed.
Essential Duties
- Supervise and oversee ISL homes serving individuals with disabilities
- Train, schedule, and support Direct Support Professionals
- Ensure 24/7 coverage and quality of care
- Provide direct support as needed, including transportation and assistance with daily living
- Participate in on-call rotation for after-hours support
- Ensure compliance with agency policies and regulatory requirements
Qualifications
- Minimum age: 18
- High school diploma or GED required
- Valid driver’s license, current auto insurance, and reliable transportation
- Minimum 1 year of supervisory or management experience
- Minimum 2 years of direct support experience with individuals with disabilities
Required Certifications
(Must obtain upon hire if not currently certified)
- Level One Medication Aide (L1MA)
- First Aid / CPR / AED
- Crisis Prevention
- Completion of Relias DSP Training Program
Schedule & Work Environment
- Flexible schedule required due to 24/7/365 services
- Hybrid/work-from-home options available at director discretion
- Office hours: Monday–Friday, 8:00 AM–4:30 PM
- Travel between Franklin County locations required (mileage reimbursed)
- 16 paid holidays (administrative office closed)
Benefits (full time staff eligible the first of the month after a 60 day waiting period)
- Medical insurance
- Voluntary benefits: Dental, Vision, Life, STD, Accident, Cancer, Critical Illness, HSA
- $25,000 employer-paid Life/AD&D insurance
- 401(k) with employer match
- Vacation and sick time accrual starting day one
- Employee Assistance Program (EAP)
- Professional development and tuition reimbursement
- Refer-a-Friend Program
Additional Information
Federal Exclusions Screening Notice
All candidates for this position are subject to a mandatory screening against the List of Excluded Individuals/Entities (LEIE) database as part of our pre-employment process.
EOE MFDV