Job Description
Job Description
MetroSys is seeking a highly experienced Cisco Subject Matter Expert at the architect level to support our client’s enterprise infrastructure needs in Spartanburg, SC. This is a hands-on, onsite position that requires deep Cisco expertise, rapid learning of complex environments, and the ability to respond swiftly to network performance issues.
Key Responsibilities:
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Act as the lead Cisco SME for the customer’s enterprise network environment.
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Analyze, troubleshoot, and provide root cause analysis for network outages, latency, and performance issues.
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Architect and implement high-availability Cisco network solutions in a complex, enterprise-class environment.
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Evaluate current network infrastructure and make recommendations for improvements and best practices.
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Collaborate closely with internal teams and stakeholders to understand business needs and align network strategies accordingly.
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Document all designs, configurations, and incident response actions clearly and thoroughly.
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Participate in on-site meetings, incident response, and planning sessions as required.
Required Qualifications:
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10+ years of hands-on enterprise networking experience with a focus on Cisco technologies.
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Strong background in network architecture, design, and operations.
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Proven ability to perform deep-dive diagnostics and rapid root cause analysis under pressure.
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Experience working through major incidents, including outages and network performance degradations.
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Ability to ramp up quickly and assess existing environments with minimal guidance.
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Excellent communication skills and professionalism in high-stakes, customer-facing settings.
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CCIE certification preferred, but not required if commensurate experience is demonstrated.
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