Job Description
Job Description
Join one of South Texas’ top-performing private physical therapy clinics! Catalyst Physical Therapy is seeking a friendly, organized, and reliable Front Desk Coordinator to support our outpatient team.
Responsibilities and Duties
- Maintain positive daily interactions with patients and direct them appropriately by physical and virtual means.
- Oversee the clinic’s scheduling efforts, insurance plans, and additional administrative duties in accordance with payer and clinic policies.
- Verify and determine detailed and critical information from trusted sources regarding insurance authorizations and plans.
- Manage all Protected Health Information (PHI) and Personal Identifiable Information (PII) by physical and virtual means while remaining in compliance with Health Insurance Portability and Accountability Act of 1996 HIPAA and all governing bodies.
- Ensure the front office space is clean, organized, and welcoming. Qualifications and Skills
- Ability to work under pressure and maintain a sense of urgency during execution of daily duties while maintaining attention to detail.
- Ability to exercise conflict resolve while maintaining a positive attitude for the benefit of the patient.
- Ability to eloquently communicate with patients, staff, partners, and associates.
Computer Skills: Must be able to demonstrate intermediate proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, SharePoint, OneDrive, Teams, etc.) and other data/statistical analysis tools.
Preferred Qualifications:
· Bachelor’s degree
· Bilingual (Spanish)
Experience
· Receptionist at a medical facility or business: 1 Year
· High-School Diploma or GED equivalent
· Associate’s degree or higher
Job Types: Full-Time, Part-Time
Pay: $12.00–$17.00/hour, based on experience
Benefits:
- 401(k)
- Paid Time Off (PTO)
- Health Insurance Reimbursement
Schedule:
- Monday–Friday, 8-hour shifts
- 90-minute lunch break
- Weekends off
- Paid holidays
Company DescriptionAs the first point of contact for our patients, our reception team plays a vital role in ensuring a positive experience, managing appointments, and maintaining the smooth operation of daily activities. If you're passionate about providing excellent customer service and enjoy being part of a dynamic healthcare team, we’d love to hear from you!
Company Description
As the first point of contact for our patients, our reception team plays a vital role in ensuring a positive experience, managing appointments, and maintaining the smooth operation of daily activities. If you're passionate about providing excellent customer service and enjoy being part of a dynamic healthcare team, we’d love to hear from you!