Job Description
Job Description
Front Desk Agent – Baymont by Wyndham, Jackson, MS
About the Role
Baymont by Wyndham in Jackson is hiring a friendly, reliable Front Desk Agent.
Responsibilities
- Check guests in and out quickly and accurately
- Handle reservations, room assignments, and payments
- Answer phone calls, emails, and guest questions
- Resolve guest concerns professionally, and escalate to management when needed
- Coordinate with housekeeping and maintenance on room status and repair requests
- Keep the lobby and front desk area clean and organized
- Balance the cash drawer and complete shift reports
- Follow Wyndham brand standards and hotel safety and security procedures
Requirements
- High school diploma or equivalent
- Strong communication and customer service skills
- Comfortable with computers; hotel experience is a plus
- Able to stay calm and organized during busy periods
- Available for flexible shifts, including nights, weekends, and holidays
- Dependable, punctual, and professional in appearance
Location: 5709 I-55 N, Jackson, MS 39206
Type: Full-time / Part-time
\nCompany Description
Baymont by Wyndham, located at 5709 I-55 N, is Hiring for Front Desk positions. AM/PM shifts.
Apply Now!
Company Description
Baymont by Wyndham, located at 5709 I-55 N, is Hiring for Front Desk positions. AM/PM shifts.\nApply Now!