IT Operations Specialist (IT Support & Data Center Maintenance)

Job Description

About the Role

We are seeking a skilled and proactive IT Operations Specialist to support our company’s technology infrastructure and ensure the reliable performance of our IT systems and data center environment. This role combines hands-on technical support with ongoing data center maintenance to guarantee optimal uptime, security, and service quality across the organization.

Key Responsibilities

• Provide first- and second-level support for hardware, software, network, and user-related issues.
• Monitor system performance, perform preventive maintenance, and resolve technical incidents promptly.
• Ensure the reliability and security of servers, storage systems, and network devices within the data center.
• Execute routine data center operations, including hardware installations, patching, cabling, and inventory management.
• Support IT infrastructure upgrades, deployments, and migrations in coordination with internal teams and external vendors.
• Maintain up-to-date documentation of infrastructure assets, configurations, and support procedures.
• Participate in on-call rotations to handle after-hours incidents and scheduled maintenance activities.
• Ensure compliance with company IT policies, backup strategies, and data protection standards.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or equivalent work experience.
• 3+ years of experience in IT support, system administration, or data center operations.
• Strong knowledge of Windows/Linux systems, virtualization (VMWare and Proxmox), and networking fundamentals.
• Hands-on experience with hardware installation, cabling, server racking, and monitoring tools.
• Familiarity with Active Directory, ITSM platforms (e.g., ServiceNow), and backup/recovery systems.
• Strong analytical, troubleshooting, and communication skills.
• Ability to work independently and manage multiple tasks under time pressure.

Nice to Have

• Relevant certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate, or VCP.
• Experience supporting cloud or hybrid infrastructures.
• Sophos XGS Firewall knowledge

What We Offer

• Dynamic and collaborative work environment.
• Opportunities for professional development and certification.
• Competitive compensation and benefits.

If you think you can meet our requirements, please send you resume to bewerbung@isystems-integration.com

We look forward to meeting you asap!