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Hotel Front Desk Night Auditor

Holiday Inn Express Billings
locationBillings, MT, USA
PublishedPublished: 6/14/2022
Travel & Tourism

Job Description

Job Description

Our property is seeking a night auditor on Saturday & Sunday from 10 pm to 6 am to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Compensation:

$15 - $16 hourly


Responsibilities:

  • Ensure all guests feel they are having an exceptional experience at the property
  • Perform additional bookkeeping, administrative, and accounting procedures as required
  • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
  • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages


Qualifications:

  • Experience in the hospitality industry or guest services is preferred, but not required
  • Computer proficiency is required; experience with accounting or reservation software is preferred
  • Some college is preferred but a high school diploma or equivalent is required
  • Great communications. and excellent customer service skills are required
  • Requires a flexible schedule that allows for overnight shift hours


About Company

Holiday Inn Express & Suites Billings West is a Torchbearer Award-winning hotel proudly serving the Billings, Montana community. We believe that caring for our employees empowers them to provide exceptional service to our guests. Our team thrives in a fun, community‑focused environment that supports collaboration, growth, and outstanding hospitality.

Benefits include:

  • Competitive wages for all positions
  • Health insurance (full‑time employees)
  • Supplemental health coverage, including vision and dental (full‑time employees)
  • 401(k) retirement plan
  • Paid time off
  • Employee discounts at all IHG hotels
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