Job Description
Job Description
Integration Support Engineer (Java Messaging)
This position is contingent upon contract award.
Location: IRS Facility, DC Metro Area. Note: 24x7, on-call support required
Clearance: Public Trust
RISA is hiring an EAIB Operations Engineer to support daily operations and incident response within the IRS EAIB Integration Server (IS) environment. This individual will provide monitoring, queue management, restart support, and operational triage for messaging services.
Key responsibilities:
- Experience with Java Messaging Service (JMS), IBM MQ, or middleware platform triage
- Monitor middleware services and triage incidents (P1-P4)
- Restart Integration Servers and application components as needed
- Validate Java Messaging Service (JMS) queue health and messaging system performance
- Support queue clearance, credential rotation, and certificate renewals
- Document operational tasks and contribute to system recovery logs
- Patch support / POA&M / security scanning
- Linux/server-level debugging
Qualifications:
- Associate's or Bachelor's in IT or related discipline
- 5+ years of IT systems operations or integration support
- Familiarity with enterprise messaging platforms and middleware components
- Experience supporting secure federal environments or similar agencies
-
Experience with EAIB-like architectures
-
Familiarity with triage processes, middleware (JMS, MQ), DBs, and patch coordination
-
Strong incident response and technical troubleshooting
- Integration operations mindset
Work Environment:
Professional Office Environment: Must be able to sit at a desktop or laptop computer for extended periods of time.
Physical Demands:
- While performing the duties of this job, the employee is regularly required to sit, stand, talk, hear, and use hands and fingers to operate a computer and telephone.
- Must be able to communicate regularly via telephone and verbally present information to employees, customers, and outside vendors.
Expected Hours of Work:
- 40 hours per week based on the customer's core operating hours.
About RISA:
In this time of rapid change, as technologies expand at lightning speed, RISA seeks to remain at the forefront - applying them in unique ways to address our customers' challenges and providing our employees with engaging career opportunities. We seek professionals excited by a challenge and focused on assisting our customers to reach their goals. At RISA, our success comes from the talent and commitment of our employees. As a team, we share the challenges and rewards of providing valuable services to our customers. Come along for the journey and be part of our growth and success.
Benefits:
RISA offers a comprehensive benefits package that includes medical, dental, and vision insurance; retirement savings plans: 401(k) and Roth; Paid Time Off; and 11 paid Federal Holidays.
RISA is an Equal Opportunity Employer.
- Upon receiving an offer of employment, all applicants will be required to do a background check, including a criminal record check and employment/education verification.