Job Description
Job Description
IDR is seeking a dedicated and skilled Workstation Technician to join one of our top clients in Jacsksonville, FL This role is perfect for individuals who have a knack for customer service and a deep understanding of computer-related terminology. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, we encourage you to apply today!
Position Overview/Responsibilities for the Workstation Technician:
- Provide exceptional customer service in a technical support role
- Utilize ticket tracking software and related tools for documentation of operations
- Exhibit flexibility with workloads to accommodate special projects or requests and high priority orders
- Understand and match customer requests with appropriate IT solutions (hardware or software)
- This is a one-year contract position
Required Skills for Workstation Technician:
- 2–3 years of experience working in a hospital environment
- Experience using ServiceNow
- Some knowledge of Epic
- Experience with:
- Hand scanners
- E-signature pads
- Tap-n-go devices
- Zebra printers
- HP printers
- iPhones
- iPads
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
pay transparnecy: 20-21/hr
PandoLogic. Keywords: Help Desk Technician, Location: Zumbrota, MN - 55992 , PL: 598772000