Job Description
Job Description
Role and Responsibilities
Provide clerical support to the Intake Department.
Essential Functions
- Monitor HCR RightFax folders, label faxes, and attach electronic documents to patient record in Home Care Home Base (HCHB).
- Monitor Intake team email.
- Perform timely and accurate data entry.
- Responsible for entering orthopedic prescreens into HCHB, according to agency protocol.
- Provide phone support to the department and triage of calls to Intake staff.
- Provide excellent customer service to internal and external customers.
- Participate in department and agency meetings.
- Other duties as assigned.
This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Education Requirements