Job Description
Job DescriptionLocation: The Caldwell, 1520 York Avenue, New York, NY 10028
Overview
Rose Associates is your gateway to an exhilarating realm of real estate innovation. Our dynamic services platform spans development, management, leasing, and marketing, catering to private and institutional property owners globally. In the unparalleled market of New York City, where unique needs and challenges abound, we've solidified our position as the go-to industry leader.
Established in 1925, Rose Associates boasts almost a century of New York real estate expertise, continuously expanding across the tri-state area. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity!
Join our dynamic team as a Package Attendant, where you'll take charge of the essential tasks of receiving, organizing, and distributing packages within the apartment building. Your mission? Enhance the resident experience by ensuring the safe and timely delivery of parcels while maintaining our stringent security protocols.
Essential Job Functions
- Provide exceptional customer service to delivery personnel and residents, inspect packages for damage or discrepancies, verify recipient information and package details, report issues to package delivery service or residents in a professional and courteous manner, and maintain accurate records of package deliveries and pickups.
- Maintain a clean and organized package storage area by sorting and categorizing, as well as labeling and logging packages into appropriate software and location.
- Notify residents promptly of their package arrivals through established communication channels.
- Assist residents in retrieving packages during designated hours, ensuring proper identification is provided, and enforce security measures to safeguard packages preventing theft, unauthorized access, or incorrect recipients.
- Collaborate with building management to develop and enforce package handling policies.
- Monitor package storage equipment and report any maintenance or repair needs.
- Stay informed about local regulations and laws related to package handling, privacy, and security, and ensure compliance.
- Comply with workplace safety regulations.
- Must be present on-site and be able to move throughout the building to assist tenants with package related matters.
- Ability to ascend and descend stairs, stand for extended periods, lift and move moderately heavy packages, and work in both indoor and outdoor environments, depending on the building's package handling facilities.
Qualifications
- High school diploma or equivalent.
- Strong organizational and problem-solving skills, and attention to detail.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Knowledge of safety protocols and building codes
- Proficient in computer operations, particularly skilled in using Microsoft Office and other property management software.
Pay Rate: $20.00 per hour
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