Assistant Community Association Manager
Job Description
Job DescriptionDescription:
Assistant Community Manager
The Assistant Property Manager (APM) position assists with the day-to-day functions of the property management department and the functions of the property manager to which they are assigned. The focus of the job is to support the Property Manager in all aspects of management pertaining to the client’s property—a dedicated and upbeat team player with solid communication and people skills. We participate regularly in continuing education as a team to develop professionally and personally.
The applicant must possess a high degree of pride in the level of work they provide. Attention to detail and creativity are imperative. This candidate should have at least 1 year of experience in the property management industry and two years in customer service.
This is a part time role consisting of 16-24 hours per week with the potential to become full time.
Key Responsibilities:
- Phone skills and excellent customer service are imperative
- Oversee scheduling and vendor calls
- Compose letters, memos, reports, manage contracts and related paperwork
- Database Management
- Manage day-to-day office needs
- Customer Service (Meticulous follow-up by email, mail, phone)
- Accounts payable and receivable
- Maintain residential records and contact information using online property management software
- Communicate work orders with maintenance to ensure prompt completion of tasks
- Attend evening board meetings
Requirements:
- Bachelor's Degree (Preferred but not mandatory).
- Valid NJ Driver's License.
- Strong financial knowledge, with expertise in reading, understanding, and creating spreadsheets, flow charts, and graphs
- Experience in contract negotiation and facility management
- Exceptional communication skills, both written and verbal
- Proficiency in Microsoft Office products
- Knowledge of communities/property/real estate and homeowners associations (preferred)
- Commitment to continuing education
- Self-motivated, proactive, detail-oriented, and a team player
- Time management and time-critical prioritization skills
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands and fingers to handle, type, or feel; reach with hands and arms; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.