Project Supervisor - PP/HHG

Job Description

Job Description

GPSI Guam is a Professional Technical Services Company, headquartered in Hagatna, Guam. We are a SBC Native 8(a) and HUBZone certified, Small Disadvantaged Business providing Program/Project management, administration, management, technical support, general contracting, logistics, commodities, and training resources.

GPSI is a wholly-owned subsidiary of the Kina'ole Foundation, a 501(c)(3) non-profit established to benefit Native Hawaiian communities. GPSI offers a competitive salary and comprehensive benefits package that includes:

• Health insurance
• Dental insurance
• Life insurance
• Professional training reimbursement
• 401K
• Short Term Disability

Job Description: The Project Supervisor is responsible for the supervision of multiple personnel and technical process in support of the Personal Property – Household Goods (HHG) mission. The Project Supervisor ensures safe, efficient, and high-quality service delivery for inbound and outbound personal property shipments, storage in transit (SIT) management, inspections, counseling, and contractor oversight.

Duties and Responsibilities include:

• Provide day-to-day supervision and leadership to HHG staff and outside contractors.
• Conduct and monitor 1:1, virtual, and mass briefings for service members, civilian employees, and other authorized customers.
• Ensure team adherence to safety protocols and compliance with all regulations and organizational policies.
• Provide training, mentorship, and performance monitoring for frontline personnel.
• De-escalate verbally or physically aggressive situations in accordance with established procedures and client protocols.
• Oversee all phases of PPSO (Personal Property Shipping Office) operations, including liaison support, quality control, shipment processing, inspections, and client interaction.
• Manage daily service delivery to ensure all tasks are completed on schedule and meet quality standards.
• Monitor and manage project costs, including labor hours, materials, and contracted services.
• Maintain SIT control logs, track and trace shipments, and ensure proper documentation in Defense Personal Property System (DPS) and other systems.
• Approve/deny SIT requests, shipment addresses, and preapprovals in accordance with DTR and service-specific guidance.
• Process inbound and outbound shipments, including Personally Procured Moves (PPM), One-Time-Only (OTO) shipments, and reweigh requests.
• Conduct quality control inspections-physical, virtual, and special request-as required, and document results.
• Respond to HHG phone, email, and walk-in inquiries for both inbound and outbound shipments.
• Provide shipment counseling, entitlements information, and procedural guidance to military members and authorized DoD civilians.
• Present at Area Orientation Briefings, Smooth Moves, and Transition Assistance Programs as required.
• Provide cost estimates for member and civilian moves.
• Manage supply purchasing and inventory to support HHG operations, including materials for maintenance, HVAC, plumbing, and electrical trades as required.
• Ensure timely and accurate processing of purchasing documentation for internal departments and external stakeholders.
• Utilize inventory management systems (e.g., MINCOM, SAP, Maximo) to track materials and supplies.
• Ensure compliance with contract requirements, with all applicable local, state, federal, and DoD regulations, DTR, IPPRS, and PPCIG procedures.
• Prepare, review, and submit operational reports, SF-1200s, and other documentation for internal and government review.
• Maintain communication and coordination with clients, government representatives, and GPSI leadership.

Accountable For:

• Timely and cost-effective performance of duties
• Harmoniously working with other employees and customers
• Working with the Project Principals to fully coordinate all activities
• Effectively coordinate a number of projects simultaneously
• Demonstrated ability to work well under pressure
• Effective written and oral communication skills
• Demonstrating initiative and problem-solving skills
• Contributing to the successful completion of project initiatives.

Minimum Requirements:

• High school diploma or equivalent.
• Valid driver's license with acceptable driving record and ability to obtain military identification.
• Ability to obtain access to U.S. Government Installations through the Defense Biometric Identification System (DBIDS).
• Procurement and purchasing experience.
• Knowledge of inventory management systems (MINCOM, SAP, Maximo).
• Advanced computer skills in MS Outlook, Excel, Word, and PowerPoint.
• Training in procurement procedures and policies.
• Self-starter with the ability to work independently with minimal supervision.
• Ability to design, populate, and submit spreadsheets in a timely manner.

• Ability to obtain access to U.S. Government Installations through the Defense Biometric Identification System (DBIDS)

Preferred Qualifications:

• Experience working on government contracts
• Familiarity with DTR, DPS, PPCIG, and IPPRS procedures

Reasonable Accommodation GPSI will provide reasonable accommodation, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

GPSI is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Posted by ApplicantPro