Front Desk Receptionist

Job Description

Job Description

Optimal Living Institute is looking for a Front Desk Receptionist to join our team in our Coeur d'Alene office.

The ideal candidate will deliver a professional and qualified first impression to all visitors and our clients. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment.

Responsibilities:

1. Patient Interaction and Flow: Greet patients immediately upon arrival, ensuring a friendly and welcoming environment. Assist with check-in, supplement pickups, and guide patients to the appropriate rooms while managing clinic flow efficiently.

2. Administrative Support: Perform daily tasks such as scanning, faxing, managing record requests, and maintaining accurate patient documentation. Communicate effectively with other healthcare providers as needed.

3. Appointment and Schedule Management: Efficiently handle patient scheduling, phone calls, and appointment confirmations. Ensure all necessary patient forms are prepared and organized ahead of time.

3. Financial and Billing Responsibilities: Process patient charges, update payment information, and accurately maintain financial records in clinic software.

4. Technical Proficiency: Demonstrate tech-savviness with the ability to navigate and utilize various computer systems, including electronic health record (EHR) software and other clinic management tools.

Requirements:

• Associates degree is preferred
• A high school diploma is required
• Proficient with Microsoft Office Suite
• Reliable, professional, courteous and patient
• Excellent communication and writing skills

The Science of Optimal Living: We combine the latest technology, research and integrative approaches to uncover your path to Optimal Health.

Optimal Living is dedicated to bringing effective health care to all by providing services for the 3 root causes of poor health - Stress, Toxicity and Nutrient Deficiency

• Functional Nutrition
• Chiropractic
• Pediatric DPC
• Colon Hydrotherapy
• Zerona Fat Loss Laser
• IASTM & Cold Laser
• Internal Tailbone Adjustments
• Cold Laser Therapy
• Accelerated Recovery Performance
• Ionic Cleanse Foot Bath

Benefits
Competitive Salary $17 - $19 an hour dependent on experience

• 30 – 40 hours a week
• Regular hours – Monday thru Friday from 9 – 5pm (Weekends off)
• Paid Time Off (PTO) accrued weekly based on hours worked
• 6 paid holidays plus the Friday after Thanksgiving.
• Ongoing training and Certification and CEU costs.
• You will also be able to use services offered by OLI either for free or at discount pricing.

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