Job Description
Job Description
Resident Services Coordinator
Employment Type: Permanent | Full-Time | Sunday – Thursday | Day Shift
Location: Riverdale, NY
Compensation: $67K - $72K
We are seeking a dedicated and compassionate Resident Services Coordinator to join a dynamic, mission-driven senior care organization. This role plays a key part in the overall management of the Social Services Department, guiding a multidisciplinary care team to deliver the highest possible quality of life to residents and their families.
Key Responsibilities
- Assist with the overall management of the Social Services Department
- Guide and support a multidisciplinary care team in delivering resident-centered care
- Provide residents and their families with emotional, social, and community support
- Conduct assessments and coordinate case management services
- Support residents and families in navigating long-term care resources and benefits
- Ensure thorough documentation of all services and resident interactions
- Uphold quality of life standards in alignment with applicable regulations and best practices
Qualifications
- Master's degree in Social Work (MSW) (required); working toward or holding NY State LMSW licensure preferred
- Minimum 2 years of experience in geriatrics, long-term care, or case management (preferred)
- Experience in discharge planning and assessing the needs of an aging population (preferred)
- Background in aging, long-term care, or healthcare settings a plus
- Strong communication, documentation, and organizational skills
Compensation & Benefits
- Medical, Dental and Vision
- 403B with employer match
- Life insurance
- Flexible Spending Account
- Employee Assistance Program (EAP)
- Pet insurance
- Tuition Reimbursement Program
- PTO ( 4 weeks of vacation, 10 holiday days - including your birthday, 15 sick days, 2 personal days, 2 floating holiday days)