Job Description
Job DescriptionFinancial Services Representative (FSR)Location: Waynesboro Office, 200 East Main Street, Waynesboro, PA 17268Build Relationships. Serve Your Community. Grow Your Career.F&M Trust is seeking a friendly, dependable, and customer-focused Financial Services Representative (FSR) to join our Waynesboro Office located at 200 East Main Street, Waynesboro, PA.In this role, you'll help customers with their everyday banking needs, provide exceptional service, and identify financial solutions that support their goals. Whether you're bringing previous banking experience or looking to start a career in financial services, we provide the training and support needed to succeed. What You'll DoDeliver outstanding customer service during every interactionProcess deposits, withdrawals, payments, transfers, and other banking transactions accurately and efficientlyAssist customers with account-related questions and service requestsBuild strong customer relationships through meaningful conversationsIdentify opportunities to recommend products and services that meet customer needsMaintain compliance with banking policies, procedures, and regulationsBalance cash transactions and maintain a high degree of accuracyParticipate in ongoing training and professional developmentExpand your banking expertise through future opportunities to open new accounts and perform additional banking functions Schedule & CompensationFull-time positionApproximately 36-40 hours per weekStarting pay: $16-$18 per hour, based on qualifications and experienceAdditional incentive opportunities through customer referralsBenefits IncludeMedical, Dental, and Vision InsuranceImmediate Paid Time Off Eligibility11 Paid Bank Holidays Each Year401(k) with Company Match up to 6%Company-Paid Life InsuranceShort-Term and Long-Term Disability CoverageEmployee Wellness ProgramsEducational AssistanceCareer Development and Advancement OpportunitiesOngoing Professional Training What We're Looking ForHigh school diploma or equivalentStrong communication and interpersonal skillsCommitment to providing exceptional customer serviceAbility to work effectively in a team environmentAttention to detail and accuracyPositive attitude and professional demeanorAbility to manage multiple priorities in a fast-paced environmentWillingness to learn new skills and embrace professional developmentPrevious experience in customer service, retail sales, hospitality, financial services, banking, or cash handling is helpful but not required.Why Join the Waynesboro Team?Our Waynesboro Office proudly serves customers throughout the local community by providing personalized service and trusted financial solutions. You'll work alongside an experienced team that values collaboration, professional growth, and strong customer relationships. At F&M Trust, we believe investing in our employees is just as important as investing in our communities. Similar Position TitlesTo help applicants find this opportunity, similar titles may include:Bank TellerUniversal BankerPersonal BankerBranch BankerBanking AssociateBanking RepresentativeRetail BankerCustomer Service Representative (CSR)Teller / Customer Service RepresentativeMember Services RepresentativeRelationship Banker F&M Trust is an Equal Opportunity Employer - Disability/Veteran
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