Quality Assurance Tester (Payments & Financial Systems)

Job Description

Job Description

This is a onsite position

Role Overview

We are seeking a Quality Assurance Tester to support a large-scale financial systems and payment platform migration initiative. This role will focus on validating end-to-end payment processing workflows across multiple channels, ensuring accuracy, compliance, and seamless user experience during the transition to a new enterprise banking and payment ecosystem.

The ideal candidate is a self-starter who can work independently, take ownership of testing objectives, and collaborate effectively with project teams, developers, and business stakeholders.

Key Responsibilities

• Perform end-to-end testing of payment systems, including:

  • Card-present transactions

  • Online payments (credit cards, e-checks, digital wallets)

  • IVR (phone-based) payment systems

• Develop and execute comprehensive test scenarios (positive and negative cases)

• Validate payment workflows, receipts, refunds, and reconciliation processes

• Conduct user interface (UI) and user experience (UX) testing

• Document test cases, results, and defects using tools such as Visio, OneNote, SnagIt, or similar

• Provide actionable feedback to project management and development teams

• Validate payment reporting, transaction files, and ERP reconciliation processes

• Support change management efforts, including communication and documentation for end users

• Assist with post go-live support, troubleshooting payment-related issues

• Develop, review, and maintain Standard Operating Procedures (SOPs) for:

  • Credit card processing

  • Online payment workflows

  • In-person transaction handling