Guest Services Coordinator

Job Description

Job DescriptionBenefits:

• Flexible schedule
• Free uniforms
• Opportunity for advancement

***This is a SATURDAY ONLY Position***

Benefits/Perks

• A team-based atmosphere with a focus on Fun!
• Opportunity to build customer service skills and be a role model for athletes
• Impact the lives of young athletes
• Online training opportunities

Company Overview
Founded in Tampa, Florida, i9 Sports is the nation's first and largest youth sports league franchise business in the United States with over 1 million registrations in more than 500 communities from New York to Hawaii. Established in 2003 by Frank Fiume on the principle that the number one reason kids play organized sports is to have fun, not to become the next draft pick.

i9 Sports offers youth sports leagues, camps, and clinics for kids ages 3-7 in today's most popular sports such as flag football, soccer, basketball, volleyball, and baseball. With our focus on fun, safety, convenience, and good sportsmanship, i9 Sports is reinventing the youth sports experience for families across the country. It's the way youth sports should be. What does your company do>

Overview:
TheGuest Services Coordinator or Red Tent Coordinator is the first point of contact for coaches, players, and families on game day. This role focuses on providing a welcoming, organized, and helpful experience at the red tent.

Responsibilities:
Greet families, coaches, and players with a friendly, positive attitude
Distribute sportsmanship medals, practice materials, and other weekly items to coaches
Take photos of weekly sportsmanship award winners
Provide basic schedule information and direct families to the correct field locations
Assist with QR code payments when needed
Ensure the red tent area stays organized and stocked with materials

Qualifications:
Strong customer service and communication skills
Friendly, approachable, and dependable
Organized and detail-oriented
Comfortable working in a fast-paced, outdoor environment

• Highly motivated self-starter; can work independently & solve problems
• Awareness & ability to take charge of any situation to ensure the safety of players
• Positive attitude and a strong ability to build professional relationships
• Ability to work on Saturdays only - (for the full duration of the season, ~7 weeks)

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Each franchised location is independently owned and operated and is solely and exclusively responsible for determining local hiring decisions, compensation, benefits, and other terms of employment.