Job Description
Job Description
The Medical Assistant/Receptionist plays a vital dual role in clinical and administrative support within healthcare settings. This position combines patient care tasks with front desk responsibilities to ensure smooth operations and high-quality patient experiences.
Responsibilities
- Greet and check in patients upon arrival
- Schedule and confirm patient appointments
- Collect and update patient medical histories and information
- Prepare patients for examination and assist healthcare providers as needed
- Handle incoming calls and direct them appropriately
- Manage patient records and maintain confidentiality
- Process billing and insurance documentation
- Maintain a clean and organized reception and clinical area