Job Description
Job Description
Immediate Hire! We are busy and looking to Hire ASAP!
ESSENTIAL FUNCTIONS
- Effectively keep customers informed and updated on the repair status of their unit.
- Answer incoming service calls
- Maintain an effective dispatch schedule to facilitate maximum productivity in accordance with dealer policy and based on required technician skill level and certification.
- Accurately transfer customer service needs to the work order by professionally greeting, listening to and communicating with the customer in a way that builds their comfort and confidence.
- Ensure that all customers are greeted, assisted, and provided the opportunity to receive the maximum and most complete work performed on their equipment.
- Accurately estimate and document all charges on the repair orders. Close and finish all repair orders in a timely manner.
- Any other specific duties deemed necessary for the overall success of the department and the dealership.
NON-ESSENTIAL FUNCTIONS
- Computer literate.
- Mechanically competent.
- Familiarity of product lines sold in dealership.
- Excellent customer service skills.
We are also hiring at our Alamo, Austin, Midland, Odessa, and San Angelo locations.
Qualifications
- Automotive diagnostics and mechanical knowledge
- Customer service experience in an automotive setting
- Proficiency in auto estimating and service writing
- Basic sales skills
- Familiarity with computer systems for service management
- Knowledge of vehicle maintenance and repair processes
- Ability to work with a variety of automotive systems and components
- Upselling experience in a service advisor role
Company Description**What We Offer**
- Competitive salary based on experience and qualifications.
- Opportunities for professional growth and advancement within the company.
- Comprehensive benefits package, including health insurance and retirement plans.
- A supportive and dynamic work environment focused on collaboration and excellence.
Company Description
**What We Offer**\r\n\r\n- Competitive salary based on experience and qualifications.\r\n- Opportunities for professional growth and advancement within the company.\r\n- Comprehensive benefits package, including health insurance and retirement plans.\r\n- A supportive and dynamic work environment focused on collaboration and excellence.