Retail Store Manager

Job Description

Job DescriptionRetail Store Manager – Big O Tires

Location: Las Vegas
Experience Required: Minimum 1 year in automotive service
Requirements: Must pass background check and drug screening

About Us

Big O Tires is dedicated to keeping drivers safe, mobile, and confident on the road. Our team is made up of passionate, skilled individuals who take pride in providing top-notch vehicle care. From the shop floor to the office, careers with us offer competitive pay, professional growth, and the opportunity to make a real impact on customers every day.

Role Overview

As the Store Manager, you will oversee all daily store operations while leading a high-performing team. You’ll drive sales, manage resources, and ensure an excellent customer experience. This role is critical in maintaining store efficiency, profitability, and operational excellence.

Key Responsibilities

• Lead, motivate, and develop store team members to achieve sales and operational goals

• Manage payroll, inventory, and controllable expenses

• Ensure store cleanliness, organization, and safety standards are consistently met

• Deliver exceptional customer service and set expectations for your team

• Recruit, train, schedule, and manage employees, including performance coaching and development

• Oversee cash handling, reporting, and operational processes

• Maintain store equipment and facilities

• Resolve customer concerns professionally and efficiently

• Open and close the store as needed

• Ensure compliance with OSHA and environmental regulations

Required Qualifications

• Minimum 1 year of automotive experience

• Must pass background check and drug screening

• High school diploma or equivalent preferred

• Previous leadership or management experience preferred

Skills & Abilities

• Strong leadership and team-building capabilities

• Excellent problem-solving and decision-making skills

• Effective communication, both verbal and written (Spanish is a plus)

• Comfortable managing budgets, reports, and KPIs

• Computer proficiency and familiarity with POS systems

Additional Requirements

• Valid driver’s license

If you’re dependable, motivated, and take pride in your work, we want you on our team.

Big O Tires is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.