Job Description
Job Description
This position is responsible for creating and coordinating the social events, activities and programs for a very active adult community located in Waretown, New Jersey. The role works closely with the Facilities Director, Bar Manager and Food Service Provider, Dining & Events Committee as well as many other Committees and clubs to deliver a variety of events to the 2,800+ residents. The Lifestyle Director directly oversees the Concierge function for the community and reports to the General Manager. This position is between $60,000-$70,000
The role of the Lifestyle Director is essential to the achievement of this experience for our members and residents.
Creating a Resort Lifestyle by:
o Conducting all aspects of event planning for GO functions from concept to execution, including contracts, documentation and fiscal oversight
o Coordinating with numerous clubs and committees to fulfill their scheduled activities for their membership as well as private, resident requested events such as repasts or milestone parties
o Sourcing of entertainers and fiscal oversight of events
o Providing efficient and effective leadership of the Concierge function
o Maintaining financial controls as well as checks and balances for role-related revenue streams
o Developing people and processes to anticipate the needs of the community and its residents while optimizing financial outcomes
Creating a welcoming environment for all residents, guests and service providers by:
o Fostering a team of hospitality-oriented concierge staff
o Providing a warm and informative experience for new Home Owners / residents including, but not limited to, access devices, orientation to the community policies, assistance with website and security portal set up and any other support, as needed.
o Ensuring Concierge coverage seven days a week to address resident needs as necessary
o Overseeing various communication channels such as resident email blasts, flyer packets, bulletin boards in the clubhouse, community calendar and community website updates
Qualifications and Desired Skills
· A personable and enthusiastic customer-facing team player that has a ‘get it done’ attitude
· Bachelor’s degree in hospitality management, event planning, public relations, communications or marketing
· Experience in food and beverage management
· Experience in an active adult community, hotel or similar environment
· Highly organized and able to manage multiple priorities
· Good listener, strong communicator and team builder
· Ability to build a sense of community and enhance the quality of life for residents and their families
· Proficient computer skills, including Microsoft Office software
Requirements
Key Responsibilities:
- Design and coordinate a variety of community events and programs
- Engage with residents to gather feedback and ideas for activities
- Manage event logistics, including scheduling, marketing, and on-site support
- Develop partnerships with local businesses and organizations to enhance event offerings
- Track and manage budget for community activities
- Communicate effectively with residents through newsletters, social media, and announcements
- Conduct a welcoming orientation for new residents
Qualifications:
- Bachelor's degree in Event Management, Hospitality, or a related field preferred
- Proven experience in community engagement, event planning, or a similar role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office Suite and social media platforms
- Ability to work flexible hours, including evenings and weekends, as necessary
Benefits
401k
paid sick
Paid holidays