Front Desk Operator

Job Description

Job DescriptionBenefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Job Post Summary

Position: Front Desk Operator
Date Posted: August 1, 2024
Pay: From $18.00 per hour
Job Type: Full-time
Work Location: In person

Job Description

SmileWorks Childrens Dentistry & Orthodontics is seeking an energetic, compassionate, and detail-oriented Front Desk Operator to join our growing team. This role is ideal for a professional who enjoys working with children and families and thrives in a fast-paced dental environment.

As the first point of contact for our patients, you will play a critical role in shaping the SmileWorks experience. We are looking for someone with strong operational awareness, excellent communication skills, and prior experience in a dental, orthodontic, or pediatric practice.

At SmileWorks, we are committed to delivering exceptional care and service. If you are enthusiastic, patient-focused, and motivated to grow with a high-performing practice, we would love to meet you.

What SmileWorks Offers

• Competitive base pay
  
  
• Performance-based bonus programs (role-specific)
  
  
• Growth and advancement opportunities
  
  
• Comprehensive benefits package, including:
  
  
  • Health insurance
    
    
  • In-house dental program
    
    
  • Paid time off (PTO)
    
    
  • Holiday pay
    
    
  • 401(k) with matching
    
    
  • Direct deposit
    
    
  • Employee discounts
    
    

Key Responsibilities

• Serve as the welcoming first point of contact for patients and families
  
  
• Deliver exceptional customer service in person and over the phone
  
  
• Support efficient front-office operations to meet performance goals
  
  
• Demonstrate strong teamwork and leadership skills
  
  
• Accurately implement and follow office policies, procedures, and directives
  
  
• Assist in maintaining a smooth, organized, and patient-centered office flow
  
  

Qualifications & Requirements

• Proven track record of excellent customer service
  
  
• Minimum of 2 years of experience in a fast-paced dental office (preferred)
  
  
• Experience in group dental, orthodontic, or pediatric practices preferred
  
  
• Knowledge of dental insurance plans and verification processes
  
  
• Strong communication, organization, and multitasking skills
  
  

Schedule

• 8-hour shifts
  
  
• Monday through Friday