Job Description
Job Description
Location: Washington DC
Clearance Requirement: DOD Top Secret
Employment Type: Full-time
Department: IT Infrastructure / Systems Administration
Reports To: IT Manager / Infrastructure Lead
Position Overview
We are seeking an experienced VMware Horizon System Administrator to manage, maintain, and optimize our virtual desktop infrastructure (VDI) environment. The ideal candidate will be responsible for ensuring the availability, security, and performance of VMware Horizon systems while providing high-quality technical support to end users and internal teams.
Key Responsibilities
- VDI Administration
- Install, configure, and maintain VMware Horizon View infrastructure, including Connection Servers, Security Servers, and Unified Access Gateways.
- Manage and optimize virtual desktop pools, applications, and linked/instant clone images.
- Monitor system performance, capacity, and availability, implementing proactive improvements.
- Systems Management
- Administer and maintain Windows Server OS, Active Directory, DNS, DHCP, and Group Policy for VDI-related configurations.
- Patch and update VMware Horizon components, ESXi hosts, and supporting infrastructure.
- Manage and troubleshoot VMware vSphere, ESXi hosts, and vCenter.
- Security & Compliance
- Implement and maintain security best practices, including MFA, access controls, and encryption.
- Ensure compliance with corporate policies, industry regulations, and audit requirements.
- Support & Troubleshooting
- Provide Tier 2/3 technical support for VDI-related issues.
- Troubleshoot and resolve performance, connectivity, and user experience problems.
- Collaborate with helpdesk teams to ensure timely resolution of incidents.
- Documentation & Process
- Maintain accurate system documentation, network diagrams, and configuration records.
- Develop and maintain standard operating procedures (SOPs) for VDI management.
Qualifications & Skills
Required:
- A Top Secret security clearance.
- Bachelor's degree in Computer Science, Information Technology, or equivalent work experience.
- 3+ years of hands-on experience with VMware Horizon View administration.
- Strong knowledge of VMware vSphere (ESXi/vCenter).
- Proficiency with Windows Server Administration and Active Directory.
- Experience with profile management solutions (e.g., DEM/UPM).
- Strong troubleshooting skills and analytical thinking.
- Understanding of networking fundamentals (TCP/IP, VLANs, VPN).
Preferred:
- VMware Certified Professional (VCP-DTM or VCP-DCV).
- Experience with thin/zero clients and related deployment tools.
- Knowledge of scripting (PowerShell, VMware PowerCLI).
- Familiarity with cloud-based VDI solutions (e.g., Horizon Cloud on Azure).
Soft Skills
- Excellent communication and interpersonal skills.
- Strong documentation and organizational abilities.
- Ability to work independently and as part of a team.
- Customer-focused mindset with attention to detail.
Benefits
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Professional development and certification opportunities.
Company DescriptionSince our inception, FedSync has stood for Accountability, Integrity, Teaming, Value, Innovation, and Quality. Values that make us who we are. Our vision is to be an organization that works with innovative, leading minds and forward thinking personalities of our time, to deliver solutions looking beyond today. Our mission is to deliver federal government with solutions that are innovative and proven, to transform the organization by providing best suited tools and people and prepare it for tomorrows' challenges. For us and our clients, our people matter.
Company Description
Since our inception, FedSync has stood for Accountability, Integrity, Teaming, Value, Innovation, and Quality. Values that make us who we are. Our vision is to be an organization that works with innovative, leading minds and forward thinking personalities of our time, to deliver solutions looking beyond today. Our mission is to deliver federal government with solutions that are innovative and proven, to transform the organization by providing best suited tools and people and prepare it for tomorrows' challenges. For us and our clients, our people matter.