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Warranty Administrator

Edwards Auto Group
locationCouncil Bluffs, IA, USA
PublishedPublished: 6/14/2022
Automotive
Full Time

Job Description

Job DescriptionDescription:

Edwards Auto Group in Council Bluffs, IA is looking for a Warranty Administrator to join the team. The Warranty Administrator will be responsible for reviewing and completing Warranty claims and submitting them appropriately.


Responsibilities:

  • Process all warranty claims in a timely manner, before specified date if required
  • Process all warranty paperwork to ensure proper documentation
  • Verifies criteria required by factory or distributor
  • Resubmits all rejected claims promptly or receives authorizations for write offs
  • Follow up on payment of outstanding claims
  • Tracks warranty parts by tagging repair order number, date or replacement
  • Files and maintains all service records as required by warrantor
  • Keeps informed of all factory recalls and bulletins
  • Assist with other clerical needs and responsibilities as assigned by management

Requirements:

  • Excellent verbal communication skills
  • Positive attitude and customer focused demeanor
  • Proficient typing skills
  • Previous warranty work is highly preferred

Benefits:

  • Competitive Pay
  • Medical, Dental and Life Insurance
  • Paid Vacations
  • Paid Parental Leave
  • 401k with a Match
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