AM PM Room Attendant - Maui Coast Hotel

Job Description

Job DescriptionDescription:

About Us

Known for embodying the spirit of aloha, and our warm hospitality and exceptional guest experiences, the Maui Coast Hotel is a premier destination in Kihei. As part of Paramount Hotels, a second-generation, family-owned hospitality and development company, we are committed to growth, innovation, and community impact.

Paramount has earned a reputation for professionalism that reflects our commitment to fostering a workplace that is healthy, inspiring, joyful, and abundant. Our vision is to grow sustainably, intelligently, and thoughtfully build a legacy brand that will endure for generations.

Leaders within Paramount Hotels are visionary, collaborative, abundant, and kind. Our leaders always consider our integrity and make decisions with consideration for what is in the best interest of our team members and partners. Our leaders understand that this clear-eyed comprehensive approach not only serves us well in the business area, but also internally and personally, keeping us intact.

SUMMARY

As the first point of contact for our guests at the Maui Coast Hotel, the Room Attendant plays a vital role in ensuring the operation of the Housekeeping team and in delivering exceptional service for our guests and creating a welcoming experience throughout their stay.

RESPONSIBILITIES

The ideal candidate will have a knowledge and understanding that Housekeeping plays a critical role in maintaining cleanliness, guest satisfaction, and the overall appearance of the property. This is done by having clean guest rooms and public space, have clean laundry, maintaining safety while working and having positive interactions with our guests each and every time.

POSITION DESCRIPTION

We are looking for a Housekeeper to join our Housekeeping team. Shifts typically run 8:30am-4:30pm or 4pm-12:00am and candidates must be available 7 days a week including holidays. Day shift pays $27.00 per hour and PM shift pays $29.00 per hour.

Requirements:

RESPONSIBILITIES

To perform this job successfully, an individual should be able to perform the essential duties satisfactorily in accordance with our standards. The requirements listed below are representative of the knowledge, skill, and/or ability needed to be successful in this job.

• Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies
• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash
• Change and replenish bed linens, towels and other guest amenities, as needed
• Ensure all hotel property is in working order; report missing articles, damage, or mechanical problems to management or supervisor, as necessary
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction
• Turn in and log in all guest property left in room or other public space
• Attend pre-shift meetings to learn assignments and the day’s tasks
• Follow Company policies and procedures
• Other duties as assigned by supervisor or management

QUALIFICATIONS

• Knowledge of housekeeping operations and procedures
• Knowledge of proper use and storage of cleaning chemicals
• Able to prioritize work assignments
• Demonstrate genuine care for customers and employees
• Able to work independently or as part of a team in a fast-paced environment

BENEFITS

• 401(k)
• Health Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Paid Time Off
• Employee Assistance Program
• Opportunities for Advancement