Job Description
Logistics Manager | Multi-Site Warehouse Operations
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Black Diamond Coatings is looking for an experienced, hands-on Logistics Manager to lead daily warehouse and transportation operations across two locations.
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This is a high-impact leadership role responsible for keeping freight costs under control, customer commitments on track, inventory accurate, and warehouse teams performing at a high level. You’ll lead a team of approximately 15–20 employees while partnering closely with plant and corporate operations.
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Why this role matters
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On-time, in-full delivery to our retail customers starts at the dock. This role directly impacts customer satisfaction, freight spend, labor productivity, inventory accuracy, and our ability to scale efficiently.
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What You’ll Own
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Warehouse Operations
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- Lead daily receiving, storage, picking, packing, labeling, and shipping across two warehouse locations.
- Maintain inventory accuracy through FIFO, replenishment, slotting, cycle counting, and disciplined warehouse processes.
- Develop and enforce SOPs that improve consistency, safety, accuracy, and productivity.
- Keep both facilities organized, OSHA-compliant, and audit-ready.
- Use WMS, TMS, ERP, and data analytics tools to monitor performance and improve processes.
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Transportation & Freight
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- Schedule inbound and outbound trucks to maximize dock utilization and reduce detention.
- Source, negotiate, and book LTL, FTL, parcel, and other freight services.
- Manage relationships with carriers, brokers, and 3PL partners.
- Analyze freight spend, lane performance, and carrier scorecards to identify savings opportunities.
- Resolve transportation delays, damages, claims, and service issues.
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Team Leadership
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- Lead, coach, and develop a team of 15–20 warehouse associates, leads, and support staff.
- Partner with HR on recruiting, interviewing, hiring, onboarding, and training.
- Set clear performance expectations and conduct regular coaching and performance reviews.
- Manage staffing schedules, overtime, and labor allocation based on workload and seasonality.
- Build a culture centered on accountability, safety, customer service, and continuous improvement.
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Financial & Continuous Improvement
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- Manage warehouse and logistics expenses including labor, freight, supplies, and equipment.
- Identify opportunities to reduce freight costs, improve labor utilization, and eliminate waste.
- Partner with Sales, Customer Service, Purchasing, Finance, and Operations.
- Lead continuous improvement initiatives using Lean, 5S, or similar methodologies.
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How Success Will Be Measured
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You’ll be accountable for metrics including:
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- On-time, in-full delivery performance
- Order and shipping accuracy
- Inventory accuracy and cycle-count variance
- Freight cost per shipment / pound and as a percentage of revenue
- Dock utilization and carrier detention
- Labor productivity and overtime
- Warehouse safety and OSHA compliance
- Employee retention and engagement
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What We’re Looking For
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Required
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- 5+ years of progressive logistics, transportation, or warehouse management experience
- Multi-site warehouse or logistics responsibility
- 3+ years leading teams of 10+ employees
- Strong knowledge of LTL, FTL, parcel, freight negotiation, and carrier management
- Working knowledge of WMS, TMS, and ERP systems
- Proficiency with Microsoft Excel and Outlook
- Strong leadership, communication, organization, and problem-solving skills
- Ability to make sound decisions in a fast-paced environment
- Ability to travel regularly between warehouse locations
- Bachelor’s degree in Logistics, Supply Chain, Business, or a related field preferred; equivalent experience considered
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Preferred
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- Experience managing freight RFPs and carrier bids
- Experience supporting large retail or big-box customers such as Lowe’s, The Home Depot, Walmart, or Amazon
- Forklift certification or experience training forklift operators
- Familiarity with DOT and warehouse safety regulations
- Lean, Six Sigma, APICS, or similar certification
- Military veteran background
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Work Environment
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This is a hands-on warehouse leadership position. The role requires regular time on the warehouse floor, working around forklifts and material-handling equipment, walking for extended periods, and lifting approximately 25–50 pounds as needed. Required PPE must be worn in designated warehouse areas.
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Why Black Diamond Coatings?
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Black Diamond Coatings is a veteran- and family-owned manufacturer of premium home improvement products. Our DOMINATOR®, AQUA-X®, and OBSESS® brands are made in the USA and sold through major retail and e-commerce channels including Amazon, Lowe’s, The Home Depot, Walmart, and Shopify.
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Ready to lead a logistics operation where your decisions have a measurable impact? Apply today to join Black Diamond Coatings.
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