Service Advisor / State Inspector
Job Description
Job DescriptionWe are looking for a motivated Automotive Service Writer / State Inspector to join our fast-paced automotive service team. This role is responsible for performing state inspections, assisting customers, recommending maintenance services, and supporting shop operations.
The ideal candidate is customer-focused, organized, and comfortable working in a fast-moving automotive environment. Bilingual candidates (English / Spanish) are preferred.
This position primarily functions as a Customer Service Advisor and State Inspector, helping guests understand their vehicle’s needs and recommending services, while occasionally assisting with basic lube technician duties when required.
Compensation
We offer competitive weekly pay plus commission on recommended services.
Commission Opportunities:
- Air Filter — $2
- Cabin Filter — $3
- Light Bulbs — $1
- Wipers (Standard) — $1 each / $2 pair
- Wipers (Premium) — $2 each / $4 pair
- Fuel Filter — $5
- Flush Services — $5
- Battery — $5
- Tires — $5 (must meet matrix)
- Tire Rotation (Car) — $2
- Tire Rotation (Truck) — $3
- Mechanical Labor — $10 per billed labor hour
High performers have strong earning potential through commissions and bonuses.
Key Responsibilities
- Perform Texas state safety and emissions inspections according to state regulations
- Clearly explain inspection results and vehicle needs to customers
- Enter guest and vehicle information into the system accurately
- Review vehicle history and manufacturer maintenance recommendations
- Present service recommendations with transparent pricing
- Answer customer questions and provide professional service advice
- Communicate additional services to technicians and assist with parts coordination
- Review invoices with customers and process payments
- Maintain a clean and organized inspection and service area
- Ensure all tools and inspection equipment are properly maintained
- Provide an excellent guest experience and invite customers to return
- Assist with basic lube technician duties when needed
- Perform additional duties as assigned by management
Qualifications
- Valid Texas State Vehicle Inspection License (or ability to obtain quickly)
- Valid Driver’s License
- Strong communication and customer service skills
- Ability to work in a fast-paced automotive environment
- Ability to stand for extended periods and work on concrete floors
- Comfortable working around vehicles, shop equipment, noise, and varying temperatures
- Must be 18 years of age or older
- Must be legally authorized to work in the United States
Why Join Our Team?
✔ Competitive pay with commission opportunities
✔ Growing automotive service company
✔ Opportunity for advancement into Service Manager or Shop Manager positions
✔ Team-oriented work environment
✔ Stable, long-term career opportunity
Join our team and build a rewarding career in the automotive service industry while earning strong pay and commissions.