Guest Services Associate
El Gran Valle Verde
Springfield Township, OH, USA
6/14/2022
Travel & Tourism
Full Time
Job Description
Job Description
The Guest Services Associate is the first point of contact for our customers and plays a key role in creating a welcoming, positive, and professional shopping experience. This position requires great energy, an outgoing personality, and a strong commitment to customer service. Bilingual communication (English and Spanish) is a strong requirement for this role.
Key Responsibilities:
- Greet customers warmly as they enter the store
- Provide excellent customer service and assist guests with questions or directions
- Communicate clearly and professionally with customers in English and Spanish
- Create a welcoming and upbeat environment with positive energy
- Maintain a friendly, outgoing, and customer-oriented attitude
- Represent the store with a great smile and professional demeanor
- Maintain a clean, neat, and professional personal presentation
- Assist with basic store needs and relay customer feedback to management
Qualifications & Skills:
- Fluent in English and Spanish (required)
- Strong customer service and communication skills
- Friendly, outgoing, and energetic personality
- Positive attitude and professional appearance
- Ability to stand for extended periods
- Retail or customer service experience preferred