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Mailroom Clerk

PublishedPublished: 6/14/2022

Job Description

Job Description

BCforward is currently seeking a highly motivated Transaction Processor for an opportunity in Stockbridge, GA 30281!


Job Title: Transaction Processor


Location: Stockbridge, GA 30281


Duration: 6 Months (Possibility of Extension)


Anticipated Start Date: ASAP

(Please note this is the target date and is subject to change. BCforward will send the official notice ahead of the confirmed start date.)


Job Type: Contract


Pay Rate: $16.50/hr

(Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).


Work Schedule:

Sunday: 9PM – 5AM (30 Minute Lunch Break)

Monday: 8PM – 5AM (1 Hour Lunch Break)

Tuesday: 8PM – 5AM (1 Hour Lunch Break)

Wednesday: 8PM – 5AM (1 Hour Lunch Break)

Thursday: 8PM – 5AM (30 Minute Lunch Break)

Friday: Scheduled Off

Saturday: Scheduled Off


About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.


Job Description

This position supports the Treasury Management Operations Division in the Wholesale Lockbox Department. The individual who fills this position will be responsible for receiving incoming mail, operating the automated MPS40 mail sorter, preparing mail for delivery to the appropriate areas within the lockbox department, and preparing outgoing packages daily. This is also considered a production-oriented position, which includes adherence to Client-based service level agreement goals.


Primary Job Duties:

Receive and sort incoming mail daily

Scan incoming priority, express, certified, and FEDEX packages as required

Efficiently operate the automated MPS40 mail sorter

Assist in researching and identifying the root cause regarding errors in the mailroom

Meet mail-out deadlines including reviewing rejects before mail-out

Ensure the timely delivery of mail to processors on the production floor

Ensure the timely receipt of batches from the production floor for mail out

Set-up mail bins for mailroom incoming and outgoing accounts

Sort and stage completed lockbox batches into the correct Client mail-out bin

Ensure that proper mail-out labels are printed and maintained

Monitor mail deliveries from the post office and courier pick-ups for timeliness

Ensure all required reports are completed daily

Perform basic cleaning and routine maintenance on assigned equipment

Escalate service issues to management as needed

Interacts with management and staff to ensure Service Level Agreements are achieved

Training and Cross training others as needed

Additional duties as assigned


Required Qualifications:

Must be at least 18 years of age and possess a H.S Diploma or GED

Must have 1 to 3 years of Lockbox experience or related experience

Must have the basic skills to use a telephone. computer, fax and/or adding machine as needed

Must pass criminal background check and drug screen

Must be detail oriented, have good problem-solving skills, and accurately interpret information

Must meet the physical demands of the job (constant: binding, lifting, twisting, turning, sitting and/or standing for long periods of time)

Must have excellent communications skills and ability to follow written and verbal instructions

Must have experience working under strict deadlines in a production-oriented environment

Must have ability to stay until work is completed and work overtime as needed


Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

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