Regional Area Maintenance Manager

Job Description

Job Description

Regional Area Maintenance Manager – San Diego Conventional Region | San Diego, CA

Who We Are: Founded in 1975, CONAM Management operates in 10 states, across 26 key metropolitan markets, supporting over 60,000 apartment units of both affordable and conventional housing. Our growing team of over 1,700 associates is dedicated to maintaining and enhancing the quality of life for our residents. At CONAM, we foster a collaborative, team-oriented culture where our associates thrive and are valued for their expertise and commitment.

What We're Looking For:

We are seeking a skilled Regional Area Maintenance Manager (RAMM) to join our team at San Diego Conventional Region in San Diego, CA.

You will assist the Regional Maintenance Director and Regional Portfolio Managers to maintain all aspects of the maintenance operation of CONAM’s managed apartment communities. This position will assist with hiring, training, and staff supervision. The Regional Area Maintenance Manager ensures that the interior and exterior maintenance, interior renovations, purchasing, and workplace safety is performed in accordance with company standards and procedures, and in accordance with local, state, and federal laws.

This is a full-time position with full benefits. Pay range: $85,000 - $90,000 per year.

Key Responsibilities:

Service Productivity:

• Support RPM and Regional Maintenance Director by monitoring the quality and efficiency of market-ready apartment turnovers, aiming for at least 50% of unrented units to be market-ready weekly.
• Inspect unit turns and community curb appeal during visits, ensuring alignment with CONAM standards. Communicate and correct deficiencies as needed.
• Assist with scheduling and tracking semi-annual inspections of smoke detectors and AC filter replacements; report unresolved issues to the RPM.
• Monitor service request completion and quality at the RPM’s request, conducting at least semi-annual inspections and addressing performance gaps.
• Ensure each community performs at least two full-unit inspections annually using CONAM’s standard format; review findings with the RPM and recommend corrective actions.
• Ensure compliance with approved budgets, coordinating specs, bids, and contractor oversight in collaboration with the Regional Maintenance Director.

Staffing:

• Review resumes, interview, and recommend hires for Maintenance Service Managers.
• Oversee scheduling of Roving Maintenance Technicians to meet community needs.
• Provide support for corrective interviews to improve performance and compliance.

Education & Training:

• Train community associates on CONAM policies, procedures, and service standards.
• Coordinate and conduct maintenance training courses, including certifications for air conditioning, pool maintenance, and other services.
• Recommend additional training programs to improve staff skills.

Purchasing:

• Oversee landscape maintenance, assist with negotiations of vendor contracts for services, and assist with annual re-bidding.
• Prepare an annual vendor guide and monitor vendor performance for assigned communities.
• Communicate and assist with negotiations with vendors not meeting performance standards.

Workplace Safety

• Ensure safety regulations are followed, including proper use of safety equipment and posting Safety Data Sheets.

General:

• Ensure compliance with CONAM’s key control policy.

Driving:

• Ability to drive locally for business purposes pertaining to property management maintenance.

Other duties as assigned to include site level repairs to units, buildings, etc.

Installation of water heaters, plumbing repairs, carpentry, trim, etc. to minimize vendor use.

Who You Are: (Requirements of the Position)

• Experience:

• Minimum of 3+ years of hands-on related experience in apartment maintenance
• Minimum of 2+ years of multi-family industry experience required
• Minimum of 2+ years in a supervisory role required
• Experience in the building construction and/or maintenance field
• Knowledge of the building trades such as electricity, carpentry, and plumbing
• Provide regular guidance to employees and contractors to function as a high-performance team in a high touch, customer service environment
• Manage & track life safety systems- fire panels, sprinklers, & extinguishers, for each site
• Technical Experience: Able to handle tools and power equipment, such as drills, saws, grinders, electrical testers, HVAC systems, and plumbing tools. including proficiency in plumbing, electrical systems, HVAC, appliance repair, and general carpentry.
• Tech Savvy: Proficiency in Microsoft Office Applications strongly preferred
• Problem-Solving Skills: Strong troubleshooting abilities to quickly assess and resolve maintenance issues, ensuring minimal disruption to residents.
• Communication: Excellent verbal and written communication skills to interact with residents, team members, and vendors effectively.
• Customer Focus: A passion for delivering exceptional service to residents and creating a positive living experience.
• On Call Rotation: Willingness to work a flexible schedule and participate in an on-call rotation to handle apartment maintenance emergencies.
• Ability to lift up to 50 lbs.
• Possess a valid driver’s license and proof of automobile liability insurance coverage.

Why You'll Love Working Here:
CONAM Management Corporation is more than just a job — it’s a career where you can grow and be recognized for your expertise in Property Management. We offer a competitive pay, comprehensive benefits package, that make working at CONAM even more rewarding.

Our benefits include:

• Medical, dental, vision insurance
• Pet insurance
• Life insurance and identity theft protection
• Paid sick and vacation time
• 401(k) plan with company match
• Flexible Spending Accounts (FSAs)
• Employee Assistance Program (EAP)
• Additional perks: Service award days, floating holiday, early earned wage access and more

At CONAM, we pride ourselves on our culture of excellence and commitment to fostering an inclusive, diverse, and supportive work environment.

Additional Information:

• This position is contingent upon passing a background check, employment verification, pre-employment physical, drug screening, valid driver’s license and auto insurance.
• CONAM will consider qualified applicants with criminal histories in a manner consistent with the requirement of the law.
• We are an Equal Opportunity Employer and encourage all qualified candidates to apply.

Ready to make an impact?
If you're excited about joining a team that values your skills and offers great benefits, click “APPLY”.

Pay Bands: Pay bands are established based on geographic location, internal equity, market conditions, and candidate qualifications. We provide competitive compensation based on experience and qualifications.