Job Description
Job Description
The Medical Biller Data Entry Clerk plays an essential role within a small centralized team or a large department, supporting patient services by managing medical billing data and related administrative tasks. Reporting to the Customer Service Manager or Administrative Supervisor, this role ensures accurate and timely processing of billing information while handling patient inquiries and coordinating with multiple teams. The position requires proficiency in data entry, medical billing software, and effective communication skills. Work hours typically follow standard business hours and may include evening shifts, with frequent travel between multiple sites.
Responsibilities
- Respond promptly and professionally to patient inquiries via phone and email
- Process medical billing requests and maintain accurate billing records
- Address and resolve escalated patient complaints related to billing
- Collaborate with internal teams to resolve billing and scheduling issues
- Maintain detailed documentation and support data entry related to medical billing
- Coordinate inventory and resources relevant to billing processes
- Utilize medical billing and CRM software to manage patient information and billing tasks
- Travel frequently between sites and make occasional visits to other departments as needed
Preferred Qualifications
- Entry-level experience in medical billing
- High school diploma or equivalent
- Proficiency with medical billing software
- Strong data entry skills
- Familiarity with CRM software such as Salesforce
- Excellent communication and conflict resolution abilities