Job Description
Job Description
We are actively recruiting for a Part Time Computer Operator.
The Computer Operator position has the responsibility of monitoring multiple data centers using state-of-the-art tools and software. The individual will interact daily with the customer and users.
Job Functions
- Initialize and operate computers, servers, auxiliary equipment, peripherals, and information systems according to established procedures
- Monitor the status of network, network security, and communications equipment components; interpret console messages from system software or applications programs; and perform required actions
- Perform basic physical work on servers per customer request, including but not limited to server reboots, racking and stacking, network troubleshooting, etc.
- Note malfunctions, research error messages, and reconfigure systems to bypass failing components
- Distribute output materials and manage production supplies
- Load and unload magnetic tapes, perform tape drive maintenance, and initiate and maintain logs of tapes used in system management runs
- Maintain console logs on system status and problems, including monitoring and recording power, humidity, room temperature, UPS readings, battery monitoring control and readings, and other facility environmental statistics
- Perform daily systems backup
- Inform users and managers about the status of services
- Maintain applicable records, including user lists and equipment inventories
- Work weekends and/or on designated shift rotation schedules
- Perform basic maintenance of the immediate data center space, including cleaning, floor tile removal / replacement, etc.
- Communicate / coordinate higher level required maintenance with the onsite facilities maintenance staff
- Perform yearly facility audits
- Weekly virtual training sessions to obtain and maintain our specific data center support certifications
- Perform security monitoring and escort duties for customers / contractors without authorized access
Experience Requirements
- Experience operating a computer and Windows system utility applications (file explorer, Windows search, Windows settings, etc.) required to effectively manage a computer
- Experience with MS Office tools
- Customer service experience preferred
- Data center experience preferred
Skills and Abilities
- Must be able to push, pull, lift to waistline up to 50 lbs. comfortably
- Regularly work in underfloor plenum – working with equipment while crouching, lying down, etc.
- Comfortably walk long distances to attend other facilities, events, offices onsite
- Quickly and comfortably ascend / descend 5 flights of stairs in case of emergency
Education / Certification Requirements
High School Diploma or Equivalent
A background check will be required.