Job Description
Job DescriptionDescription:
JOB SUMMARY:
Handles change transactions, EZ Pay cash outs, checks, and credit card transactions for all areas.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
A review of this description has excluded the marginal functions of this job, which are incidental to the performance of fundamental job duties. All duties or requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by the General Manager or Controller. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
- Provides quality customer service, including check cashing, selling and making change, cashing out EZ Pay tickets, cashing tokens and chips, and processing credit card Com checks.
- Maintains accurate accountabilities for all funds assigned. Cashiers and Vault Cashiers are prohibited from working out of a co-worker’s drawer and are prohibited from allowing a co-worker to work out of their drawer.
- Maintains daily shift paperwork in accordance with company policy, procedures, and state gaming regulations.
- Maintains key control.
- Must have knowledge and understanding of Title 31.
- Aware of all promotions.
- Cleans all business surfaces (i.e., countertop) during shift.
- Keeps counter tops picked up (i.e., papers removed, etc.).
- Pit fills.
- Answer phones with greeting and first name (i.e., Good Morning, Diamond’s Casi-no, this is Bambi).
- When checking out, you must leave the drawer with adequate amounts of all cash denominations, per departmental policies, and all coin cans full. This will ensure that the next on-duty cashier can open and operate the drawer promptly.
- Must work well with others and be a team player.
- Jackpots and fills.
- Knowledge of Central Credit.
- Additional duties, assignments, or priorities as directed by Management, including but not limited to Vault, Soft Count, and Players Club.
Requirements:
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: High school diploma or General Education Degree (GED); or one to three months of related experience and/or training; or an equivalent combination of education and experience. Gaming experience preferred.
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, AND REGISTRATIONS:
Nevada Gaming Card
Alcohol Awareness Card