Job Description
Job Description
About us:
Bolton Veterinary Hospital is a fast-paced, general and emergency practice with a support team of over 100! We are proudly privately owned, and have been in operation since 1953. We have amazing employee benefits and a highly dedicated and tenured staff.
We are looking for both Technicians to work hand in hand with our veterinarians during wellness and urgent care exams.
What do you do?
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Ensure quality, excellent patient care, and client services.
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Physical examinations
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Emergency triage/procedures
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Immunizations
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Euthanasia as well as client education,
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Phone triage/client communication
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Basic cleaning
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Nail trims
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Inventory maintenance
Primary Job Responsibilities
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Prepare exam room with proper cleaning, stocking and disinfection protocols
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Interact with clients in polite and professional manner
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Participate in accurate medical records by assisting doctor or maintaining a technician SOAP as appropriate
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Proper triage and weight on pet
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Assist doctor in examination using appropriate and fear free restraint techniques
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Perform treatments according to BVH protocols as directed by doctor including blood draws, administration of vaccines or medications, radio graphs
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Properly requisition lab work and fecal testing
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Under doctor’s supervision, ability to add or refill a prescription in Infinity, appropriately fill medication including controlled drugs
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Properly admit a patient to hospital including: appropriate identification, admission paperwork with owner, cage set up, and checking the patient into Instinct program with appropriate admit group orders.
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Ability to input invoices and check out patients per BVH process
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When regular CSR team is unavailable: Answering phones & scheduling as appropriate, making calls as needed and assisting clients both check in and with discharge process.
All Exam Technicians and Assistants are required to:
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Perform proficient animal restraint
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Update medical records as needed
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Ability to read previous medical records, scan and link, and update patient reminders
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Communicate with doctors and technicians through notations in medical records
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Record necessary (highlighted) information for hospitalized patients
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Create estimates/treatment plans, take home instructions and communicate them effectively and thoroughly, with confidence, to clients
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Create prescriptions based on doctors instructions including refills, written prescriptions, controlled drugs, chemo drugs
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Maintain cleanliness of exam rooms, pharmacy area, treatment area; all surfaces
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Maintain equipment cleanliness and longevity
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Keep food and drinks out of treatment area; any place not permitted by OSHA Inventory
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Log controlled drugs
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Restock supplies
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Follow OSHA requirements
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Follow practice’s health and safety protocols
Education and Experience:
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Education equivalent to a high school diploma or general education degree; will consider at least 1-3 years of experience in lieu of degree.
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Knowledge of basic veterinary practices, procedures, and terminology.? A willingness to pursue further education in the veterinary field is needed.
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This position requires a working knowledge of pharmaceutical medications (including controlled drugs/chemo), basic laboratory skills, common diseases; their symptoms, means of transmission, treatment and prevention, and other basic preventative health care recommendations.
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Ability to appropriately handle all animals.
Salary Description:
$18-23/hour D.O.E.