Job Description
Job DescriptionOverview:We are seeking a detail-oriented, customer-focused Service Writer to support our service department. This role plays a key part in managing service operations, assisting customers, and ensuring smooth communication between technicians, clients, and management.Key Responsibilities:
- Create and manage work orders for electrical signage service requests.
- Communicate with customers to schedule service appointments and provide status updates.
- Coordinate with service technicians to ensure efficient job scheduling and completion.
- Maintain accurate service records, including work performed and parts used.
- Prepare estimates and invoices in a timely manner.
- Assist in ordering and managing signage inventory and materials.
Qualifications:
- Experience in service writing, customer service, or administrative support, preferably in electrical signage, construction, or similar fields.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication abilities.
- Proficiency in Microsoft Office and service management software.
- Comfortable in a fast-paced environment with shifting priorities.
- Knowledge of signage components and installation processes is a plus.
Additional Qualifications:
- Minimum 5 years of experience in project management or leadership within the electrical or construction industry.
- Strong team management and leadership capabilities.
- Proficient in reading and interpreting technical drawings and schematics.
- Knowledge of electrical systems and safety protocols.
- Valid driver’s license required; CDL and electrical/machinery certifications are a plus.
- Excellent interpersonal and communication skills.
What We Offer:
- Competitive salary based on experience
- Comprehensive benefits package, including:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off and holidays
- Retirement plan
- Life insurance
- Opportunities for career growth and development
- A supportive, innovation-driven work environment
- We welcome applicants from all backgrounds, including those with a criminal record
Work Shifts:
- 8-hour or 10-hour shifts
- Monday to Friday, with weekend work as needed
- Near Lombard, IL
About Trova Advisory Grou
Trova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across various sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary placements, temp-to-hire options, and direct hire services. With a keen understanding of the dynamic demands of today's workforce landscape, we pride ourselves on providing top-tier talent solutions that empower organizations to thrive and succeed in a competitive market environment.
Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status.
We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at trova@gotrova.com Include the nature of your request and your contact information, and we will be happy to assist you.
Trova Advisory Group offers a comprehensive benefits package offering Medical, and Dental benefit options to all eligible employees.