Front Desk Agent

Job Description

Job Description

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. This dynamic role requires flexibility, including two Night Audit shifts and two evening shifts per week, to support our hotel's operations.

Compensation:

$13.50 - $14 hourly

Responsibilities:

• Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
• Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
• Manage guest check-ins and check-outs appropriately
• Balance cash at the end of each shift and generate reports for the next shift.
• Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process

Qualifications:

• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
• Availability to work flexible schedules, including weekends and holidays.
• Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.

About Company

Our property's vision is to make a positive impact on the people and community around us. We value relationships, reputation, and returns for all employees. #YeswecanTogether