Job Description
Job Description
We are accepting applications for an evening receptionist!
Salary: $17 per hour
Shift: 3pm-11pm
Receptionist Overview: The Receptionist will provide general assistance for Business Office and Wellness ; answer telephones; greet guests; respond to residents' requests and assist in the coordination of services.
Receptionist Responsibilities:
-
Welcome and check-in all guests to the facility
-
Assist staff in providing and coordinating services to residents, families and guests.
-
Answer telephone calls and direct calls appropriately
-
Create and maintain an environment for residents, families and guests that is customer-friendly and that values and respects the uniqueness of each individual.
-
Oversight of the Reception area for organization and compliance.
-
Sort and distribute mail
-
Engage with residents to ensure high level of satisfaction and bring any issues or concerns to Case Management.
-
Carry out other duties as assigned by Management Team.
-
Adhere to and carry out all policies and procedures.
-
Responsible for flow book, appointment paperwork, distrubiting all forms to correct departments, and ensuring proper communication with the corresponding manager.
Receptionist Qualifications:
-
Excellent customer service skills, positive attitude
-
Knowledge of or willingness and ability to learn phone systems and computer programs
-
Enjoys working with elderly population
-
Must be a team player
-
Reliable Transportation