Job Description
Job Description
Are you a motivated individual with a passion for providing exceptional customer service? If so, we want you to join our team as a Front Desk Superstar at Kelly Inn in Billings!
Job Description:
We are looking for a Front Desk Superstar who is motivated to go above and beyond to ensure that every guest has a memorable stay. As the first point of contact for our guests, you will be responsible for providing exceptional customer service, checking guests in and out, answering any questions they may have, and ensuring that their stay is as comfortable as possible.
The ideal candidate will be highly motivated to exceed guest expectations, have outstanding communication skills, be able to multitask in a fast-paced environment, and have a friendly and outgoing personality. Previous hospitality experience is a plus, but not required.
Responsibilities:
- Check guests in and out efficiently and accurately
- Answer phone calls and assist guests with any inquiries
- Handle guest complaints and resolve issues in a timely manner
- Maintain a clean and organized front desk area
- Assist with other duties as needed
Part-time Position:
- Guaranteed 16 hours per week
- More may be available as business increases
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