Fitness Facility General Manager

Job Description

Job DescriptionBenefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Profit sharing
• Training & development

If you are a World Class Manager who loves the tness industry & has the ability to manage AND grow a franchise location in one of the fastest growing tness franchises in the United States...this management & sales position at D1 Training is for you!

THIS IS NOT an entry level position. This Manager should have the ability to step in & manage a 7+ gure business independently. This role is designed for an already highly skilled salesperson, highly procient manager, tness industry experience encouraged, who is prepared to immediately step into a leadership role with a semi-absentee owner.

Key Skills Required For Position:

• SALES. You should be able to walk in on day 1 & close over 60% of the leads you sit down to meet with. KPI Expectations: Out of 300 prospects, get 50% to schedule, 60% to show, 60% to close. YOU should love BEING the salesperson vs "managing" salespeople.
• LEADERSHIP. You should be a rst one in, last one out leader. You should be able to hold weekly 1 on 1 meetings, weekly staff meetings, hold staff accountable, & lead your team to business growth. (Must be a strong & condent leader who can handle the pressure of this big time role.)
• FINANCE. You need to have the ability to manage the facility P&L. You will meet with ownership monthly to review your budget vs what actually happened line item by line item.

This Manager Can Expect:

• To join a fun team that understands how to WORK & PLAY hard (ex: playing catch during lunch on our indoor turf)
• To facilitate staff meetings each week covering key data points with their team & moving the needle forward by both informing & inspiring their team to take action on key changes.
• To meet with the facility owners weekly to discuss lead generation metrics via direct response advertising, lead nurture metrics, sales metrics, fulllment metrics, retention metrics, ascension metrics, LTV vs COA metrics, revenue metrics, overhead metrics, etc.
• To be held accountable in nancial meetings to an annual budget that predicts line by line revenue categories, overhead categories, COGS, etc.
• To be poised when meeting & interacting with collegiate & professional athletesthis manager must provide the same world class experience to EVERY SINGLE PERSON who walks in the door.

Serve as a key point of contact with members, with emphasis on providing the D1 customer experience. Duties include:

• Assisting with check-ins
• Setting up new memberships in POS system
• Collecting and processing payments
• Providing front desk sales and information
• Assisting with special events
• Managing retails sales

Special Skills/Tools/Competencies/Experience:

• Procient in Microsoft Excel and other Office applications
• Experience in dealing directly with clients and providing a positive client experience
• Effective time management and follow-through skills
• Excellent communication skills and the ability to interact effectively with all stakeholders of the company (owners, associates, clients, community leaders, D1 leadership team)
• Attention to detail with critical thinking skills
• Positive, energetic attitude with the ability to multi-task and perform a wide variety of roles

Accountability Measures:

• Adherence to, and promotion of, the D1 Core Values
• Growth of membership/personal training and retention by providing exceptional customer service in the facility
• Accurate and timely completion of daily job duties
• Effective collaboration with vendors to ensure proper service levels for the facility and clientele
• Adherence to standard policies and procedures to safeguard the assets of the company

Qualications:

• Must live within a 30-minute drive of the facility
• Associate Degree
• 5+ years of management
• Can out-sell anyone in the room & loves it
• Knowledge of gym and retail operations
• Positive and energetic personality with a can do attitude
• Is a manager who will be the rst one in & the last one to leave

Job Type: Full-time

Base Pay: $50,000.00 - $65,000.00 + Strong Commission/Profit Sharing
Model On Track Earnings:
Average Performer: $60k+
Strong Performer: $75k+
WORLD CLASS Performer: $85k+