Preventive Maintenance & Service Technician Stable Hours, Competitive Benefits
Job Description
Job DescriptionLocation: 23200 64th Avenue South, Kent, WA Position: Full-Time Reports to: David Sazama FLSA: Non-Exempt
Summary:
Are you a skilled, customerfocused technician looking for a stable career with a company that values your expertise? WCP is seeking a Preventive Maintenance & Service Technician to support our customers by performing preventive maintenance, service, and repair on the equipment we provide.
In this role, you will:
- Perform preventive maintenance, troubleshooting, and repairs on WCP equipment
- Partner with customers to ensure proper equipment installation and effective use of related consumable products
- Deliver exceptional customer service to our existing clients while identifying new sales opportunities
- Build trusted relationships as a knowledgeable resource and problem solver
Why You’ll Love Working With Us:
- Consistent schedule: Monday–Friday, 7:00 AM – 4:00 PM
- Worklife balance: Enjoy your evenings and weekends with family and friends
- Growth opportunities: Develop your technical skills and advance within a stable, growing organization
- Supportive environment: Join a collaborative team that values safety, respect, and continuous learning
This is a great opportunity for someone who enjoys handson work, problemsolving, and creating a great customer experience.
Benefits:
o Paid Time Off (PTO), Paid Holidays, Paid Sick Time
o Parental Leave
o Matching 401k, Medical, Dental, Vision, Life, Disability
o Tuition Reimbursement
o Opportunity for advancement
o Employee referral program
Essential Functions:
o Perform troubleshooting, repair, and preventive maintenance on commercial equipment.
o Use mechanical aptitude to install and repair machines and equipment: also demonstrate safe equipment use and ensure that equipment is fully operational.
o Train Account Managers and customers on equipment and commodities.
o This position is categorized as a Safety Sensitive position and will follow State protocols.
Other Functions:
o Promote appropriate WCP Solutions services, products and maintenance programs.
o Effectively manage time and resources to control costs, enhance efficiencies and meet commitments.
o Attend appropriate technical and manufacturing training.
o Respond to customer emergency service requests on weeknights, weekends and holidays as needed.
o Support Account Managers and Sales Manager by advising activity in customer accounts.
o Maintain clean and Service Tech vans.
o Perform other functions as necessary.
Qualifications:
o Minimum of two years equipment and machinery maintenance and repair experience, packaging and janitorial equipment desired.
o Demonstrate hands-on technical ability; mechanical, electrical. Hydraulic or air systems a plus.
o Proficiency with Microsoft Windows and current versions of Microsoft Office.
o Valid driver’s license and clear driving record- strongly preferred.
Knowledge, Skills and Abilities:
o Proficient in 240V and 480V electrical systems, including both single-phase and three-phase wiring.
o Experienced in working with AC and DC-powered electrical systems.
o Skilled in PLC controller programming and troubleshooting.
o Knowledgeable in pneumatic control systems and their applications.
o Capable of accurately entering data into computer systems for documenting work orders and maintenance activities.
o Strong communication skills with the ability to interact professionally and constructively with colleagues and stakeholders.
o Open-minded and adaptable approach to problem-solving and task execution. Strong critical thinking.
o General line equipment knowledge required.
o Effective verbal and written communications skills. Ability to communicate at all levels of organization and work well within a team environment in support of company objectives. Customer service oriented, with the ability to work well under pressure.
o Detail oriented, able to work with little direct supervision; well organized, with the ability to prioritize, coordinate and simultaneously maintain multiple projects and effectively follow through on projects.
Working Conditions:
o Travel for on-site repairs at customers’ facilities; subject to extremes in weather and traffic conditions.
o Safety Sensitive position.
o Overtime occasional weekends as required
o Office and workshop environment.
o Must be able to sit or stand for extended periods of time; able to bend, stoop and kneel on frequent basis.
o Must be able to lift 50lb on a consistent basis and 100 with team lift.
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