Job Description
Job DescriptionTitle: Technical Engineer
Location: Hartford, CT
Job Type: Contract (12 Months)
Compensation: $30- $45 per hour W2 (no C2C)
Industry: Insurance & Financial Services
---
About the Role
Our firm is partnered with a large, enterprise-level organization in the insurance and financial services industry to identify a skilled Technical Engineer to support onsite technology operations. This role is ideal for a hands-on technical professional who enjoys working directly with end users, leading technical initiatives, and supporting a broad range of IT infrastructure in a corporate environment. Job Description
The Technical Engineer will provide installation, support, and troubleshooting services across network, server, workstation, audio/video, voice, and facility technologies. This role involves direct customer interaction, project leadership, and collaboration with internal IT partners to ensure a reliable and efficient technology environment.
What You Will Do
- Lead, plan, coordinate, and deliver technical support for the implementation and installation of computers, network equipment, servers, audio/video systems, and associated peripherals in alignment with enterprise standards.
- Serve as a technical lead on complex projects and initiatives.
- Diagnose, document, and resolve hardware, software, network, audio/video, and facility-related issues.
- Build and maintain strong working relationships with customers, management, engineering partners, and peers.
- Provide guidance to customers regarding equipment standards, usage, and expenditures.
- Use analytical, technical, and business knowledge to support operational needs across the organization.
- Coach and mentor team members while assisting with task coordination and project delivery.
- Adhere to corporate policies related to asset management, travel expenses, and overtime.
- Represent IT professionally and act as a role model aligned with organizational culture.
- Perform additional duties as assigned.
Qualifications
Requirements
Required
- Strong troubleshooting skills across desktop, laptop, network, and peripheral technologies.
- Minimum of 3 years of customer-facing end-user technology support experience.
- Active drivers license (used for commuting purposes).
- High school diploma or equivalent.
- Ability to work full time onsite in a corporate office environment.
Preferred
- Advanced knowledge of Microsoft operating systems and Microsoft Office products.
- Experience supporting macOS, iOS, and related devices.
- Working knowledge of:
- Desktop and laptop hardware configurations
- Telephony and VOIP systems
- Audio/video and collaboration technologies
- Server functionality and configurations
- Network topology and operating systems
- Strong customer service, interpersonal, and communication skills (written and verbal).
- Demonstrated leadership and project management capabilities.
- Ability to manage multiple projects while maintaining day-to-day support responsibilities.
- Proven ability to prioritize work in a fast-paced, changing business environment.
- Experience accurately assessing customer needs and resolving issues with urgency and professionalism.
- Ability to work effectively both independently and within a team-oriented environment.
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your familys needs. For details, please review the DAHL Benefits Summary:https://www.dahlconsulting.com/benefits-w2fta/. How to Apply
Take the first step on your new career path!To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once weve reviewed your application details, a recruiter will reach out to you with next steps! Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
#ZR #IT.Indeed
#LI-CF1
#LI-Onsite
Company DescriptionOur promise is simple. DAHL has proven year after year that we are flexible, consistent and easy to work with, which is why our clients and consultants have stayed with us, and we've continued to grow throughout the years.
Our clients know they can depend on our efforts, as we hold their priorities in high regard. We genuinely care about each and every relationship and promise to work with the utmost of respect, integrity and high energy, as we continually strive to build long-term relationships.
Company Description
Our promise is simple. DAHL has proven year after year that we are flexible, consistent and easy to work with, which is why our clients and consultants have stayed with us, and we've continued to grow throughout the years.\r\n \r\nOur clients know they can depend on our efforts, as we hold their priorities in high regard. We genuinely care about each and every relationship and promise to work with the utmost of respect, integrity and high energy, as we continually strive to build long-term relationships.