Job Description
Job DescriptionJob Description: Field Tech – Medical Support Team
Location: On-site (travel required across New Jersey)
Employment Type: Full-time
About the Role
We are seeking a dedicated and compassionate Field Tech to join our Medical Support Team. In this role, you will play a critical part in bridging advanced medical technology with quality patient care. You will support our remote medical and clinical team by visiting healthcare facilities, installing and maintaining cutting-edge medical devices, and assisting with telehealth visits. This is a hands-on role ideal for someone who enjoys working directly with patients—particularly elderly populations—and ensuring a seamless healthcare experience.
Key Responsibilities
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Travel to healthcare facilities across New Jersey to provide on-site support.
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Install, maintain, and troubleshoot advanced medical devices.
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Assist in facilitating telehealth visits between patients and remote clinical staff.
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Provide compassionate, patient-centered support, ensuring comfort and understanding for elderly patients.
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Maintain detailed records of visits, device installations, and patient interactions.
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Collaborate with the medical support team to identify and resolve technical or patient-related issues.
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Report directly to the Regional Manager and provide regular updates on field activities.
Qualifications
Must-Have:
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Prior experience in a patient care setting, especially with elderly populations.
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Strong interpersonal skills: responsible, patient, empathetic, caring, trustworthy, and organized.
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Problem-solving mindset with the ability to adapt quickly to different environments.
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High school diploma required.
Preferred:
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College degree in healthcare, technology, or related field.
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Familiarity with medical devices or telehealth platforms.
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Basic technical troubleshooting experience.
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Strong communication and documentation skills.
Why Join Us?
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Be part of a mission-driven team bringing innovation to patient care.
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Gain hands-on experience with state-of-the-art medical technology.
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Opportunity to make a direct impact on elderly patients’ health and well-being.
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Collaborative and supportive team environment.