Job Description
Job Description
Adecco is assisting a local client recruiting Technical Support Representative II Opportunities Moline IL. This is an excellent opportunity to join a winning culture and get your foot in the door with a Company that is a global tech company that designs and sells personal computers, printers, and related supplies. If Technical Support Representative II sounds like something you would be interested in, and you meet the qualifications listed below, apply now! Responsibilities for Technical Support Representative II include but are not limited to:
Responsibilities for Technical Support Representative II Include but are not limited to:
Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks.
Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment.
Allocates own time efficiently.
Receives general instructions on all work.
Maintain high level of Customer satisfaction by clarifying Customer needs and ensuring that they are met.
Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures. Provide software service, post- sales or service delivery support for local accounts on standard systems. Respond to service, product, technical, and Customer- relations questions.
Candidates for Technical Support Representative II must meet the following requirements to be considered:
Experience Required: Minimum Vocational/Diploma/ associate degree (technical field) equivalent with 1-2 years of working experience in related fields, or Degree holder with no or less than 1-year relevant working experience. Knowledge and Skills: Thorough knowledge of organization and policies. Comprehensive business, technical, or functional knowledge, as well as basic project management skills and communication and analytical problem-solving skills. Ability to build and maintain ongoing relationships with customers, peers and support partners. Ability to perform while under high-pressure situations.
What's in this Technical Support Representative II position for you?
Pay: $17/HRS.
Shift: 9:00 AM - 5:00
Weekly paycheck
Dedicated Onboarding Specialist & Technical Support Representative II.
Access to Adecco’s Aspire Academy with thousands of free upskilling courses
This Technical Support Representative II is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Technical Support Representative II position and other opportunities with Adecco, apply today!
Pay Details: $17.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.