General Manager

Job Description

General Manager – Real Estate Brokerage

About Us

John Jackson Neighborhood Real Estate is a fast-moving, community-focused residential real estate brokerage based in Kirkwood. Our strength is in local market knowledge, sales and deep client relationships; now we’re looking for an operational leader to refine the systems, processes, and team structure that will help us scale.

The Role

We’re seeking a General Manager who thrives on organization, leadership, and execution. This is a “right hand” role for the owner—someone who will translate vision into action, streamline operations, and ensure the business runs with precision.

Key Responsibilities

• Build and optimize business systems (CRM, sales/marketing workflows, transaction processes, automation tools like Zapier).
• Oversee day-to-day operations: scheduling, vendor management, transaction flow, compliance.
• Lead and manage support staff (marketing, transaction coordinator, admin as we grow).
• Drive accountability: track metrics, manage reporting, and ensure deadlines are met.
• Identify and implement efficiency improvements across the business.
• Act as a trusted advisor to the owner, helping prioritize and execute on strategic goals.
• Job Type: "Nearly" Full-time - Some flexibilty with hours/days.

Qualifications

• 3+ years of experience in operations, business management, or team leadership (real estate experience a plus, not required).
• Proven success in building systems and processes in a small-to-mid-sized business.
• Tech-savvy (CRM, automation tools, spreadsheets, project management platforms, emerging AI platforms).
• Strong leadership and communication skills.
• Detail-oriented, organized, and execution-driven.
• Comfortable working directly with an entrepreneur and balancing multiple priorities.

Compensation

• Competitive salary based on experience
• Performance bonus opportunities
• Path to expanded leadership as the company grows

Benefits

• 401(k)
• 401(k) matching
• Flexible schedule
• Parental leave

Work Location: In-person/hybrid