Job Description
Job Description
Portfolio Community Manager
Responsibilities:
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Supervise the operation and administration of assigned community associations in accordance with governing documents, applicable statutes, and established policies and procedures.
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Act as the primary liaison with Boards of Directors and homeowners, maintaining professional and responsive communication.
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Attend Board meetings as required and participate in community events as needed.
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Ensure Board of Directors are informed of any legal actions involving the Association.
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Monitor delinquency reports and manage the collections process within the assigned portfolio.
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Maintain complete and accurate records for units and contract files related to association operations.
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Prepare Board meeting packets and related documents within established timeframes.
Essential Job Duties:
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Meet or liaise with assigned associations 1–2 times per week.
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Record and prepare accurate Board meeting minutes.
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Manage and support special projects as assigned.
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Oversee day-to-day operations for a portfolio of community associations.
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Deliver professional and courteous customer service to clients and residents.
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Communicate effectively with Boards, homeowners, vendors, and contractors.
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Demonstrate leadership in guiding clients on community management best practices.
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Coordinate and facilitate monthly, bimonthly, quarterly, and annual Board meetings.
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Stay current on industry trends and regulatory changes.
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Assist in the creation of association budgets and monitor financial performance.
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Advise and assist Boards in hiring vendors and selecting insurance providers.
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Oversee vendor services and approve payments for community-related services.
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Ensure compliance with internal policies and procedures.
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Maintain high levels of client satisfaction and support account retention efforts.
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Prioritize tasks effectively, demonstrating strong time management skills.
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Perform additional duties as required by supervisor.
Company DescriptionFull Staffing company established since 2004.
Company Description
Full Staffing company established since 2004.